One Source vs. Tellennium - Management of Things (MoT)

One Source is very useful when used for a bigger company. The type of business I use to have it for was very client based. We had many clients calling in and out so we needed to be informed of who and where we are calling. One Source really made it easy for us to work on a day to day basis.

Incentivized

Tellenium MoT has found services that were not canceled, brought these to our attention, and submitted the cancels on our behalf saving us lots of dollars.

Incentivized

• Informative
• Accurate
• fast processing

Incentivized

• Tweaking the portal to fit organizational needs
• Fantastic customer service
• Providing recommendations for organizational savings

Incentivized

• Better chats or online troubleshooting options
• Not too many dislikes

Incentivized

• It is a pleasure working with our Tellenium MoT account team. They are extremely responsive and helpful. I find no deficiencies in their functionality.

Incentivized

They offer demos and tutorials when you initially start the partnership. It's fairly easy to learn/use once you can log in to the MoT Dashboard and navigate around.

Incentivized

Anytime that I have called or emailed I was quickly helped or pointed in the direction of someone who could

Incentivized

Very similar phone styles. One thing I really enjoyed about One Source is how easy it was to navigate though the pages of our clients.

Incentivized

I have worked in Tangoe minimally and Tellennium's portal is much more user-friendly. You can do a lot more with Tangoe, but you must be trained to do so. MoT is very easy to use and anyone can use it with minimal training. I have also worked in an organization that provided TEM services. Unfortunately, it was all provided through Excel spreadsheets, which are prone to error and extremely outdated.

Incentivized

• Improved speed
• efficient communication
• technical issue

Incentivized

• Tellenium MoT saves us $$$ annually.
• Tellenium MoT handles functions that we just don't have internal resources to handle.
• Tellenium MoT provides the organization of our circuit inventory and costs.

Incentivized