What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 10 out of 100
6 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

OpenGov

For a smaller organization like ours it provides us with the ability to give a large organization feel. We can produce data analysis and reporting at the click of the button.
Brian Dehner | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenGov
8.3
ScaleFactor
9.2
Dashboards
OpenGov
8.0
ScaleFactor
8.0
Standard reports
OpenGov
8.0
ScaleFactor
9.5
Custom reports
OpenGov
9.0
ScaleFactor
10.0

General Ledger and Configurable Accounting

OpenGov
8.0
ScaleFactor
9.1
Cash management
OpenGov
8.0
ScaleFactor
5.0
Expense management
OpenGov
8.0
ScaleFactor
10.0
Accounts payable
OpenGov
ScaleFactor
9.7
Accounts receivable
OpenGov
ScaleFactor
10.0
Bank reconciliation
OpenGov
ScaleFactor
10.0
Multi-division support
OpenGov
ScaleFactor
8.3
Regulations compliance
OpenGov
ScaleFactor
9.5
Electronic tax filing
OpenGov
ScaleFactor
10.0
Self-service portal
OpenGov
ScaleFactor
8.0
Standardized Processes
OpenGov
ScaleFactor
10.0

Security

OpenGov
ScaleFactor
9.1
Single sign-on capability
OpenGov
ScaleFactor
9.1

Inventory Management

OpenGov
ScaleFactor
6.5
Inventory tracking
OpenGov
ScaleFactor
6.5

Customization

OpenGov
ScaleFactor
5.0
Plug-ins
OpenGov
ScaleFactor
5.0

Pros

OpenGov

  • Their customer service is excellent
  • Updates are timely and useful
  • They keep up with government standards and needs
Brian Dehner | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

OpenGov

  • Sometimes I feel they move too quickly on product development
  • Could provide more hands on training
Brian Dehner | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Return on Investment

OpenGov

  • It allows us to provide acccurate and timely data to pur decision makers.
Brian Dehner | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

Pricing Details

OpenGov

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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