OpenGov vs. Tyler SIS

OpenGov procurement needs to keep the business model of ProcureNow. I have noticed since it has joined OpenGov customer engagement has gotten lost.

Incentivized

When it comes to tracking grades and attendance or even just entering grades and attendance, this has been the best system I have used in fifteen years in education. The administrative side has many features and tools that allow us as a school or district to identify students that would benefit from specific interventions. Overall, it has been a great product for us. I am not aware of any scenarios where Tyler SIS is less appropriate than other products.

Incentivized

• Engagement with customers.
• Continuous Improvement of product.
• Listens to customer needs.

Incentivized

• Great for Missouri
• IEPs
• Easy to use

Incentivized

• Reaching out to customers.
• Training.

Incentivized

• Need for labels of all of the navigation pictures. It is difficult for me to know what button I am clicking into if I haven't accessed that part of the software in a while.
• It would be nice to have a tutorial to know how to navigate the software better. It can be difficult to navigate at the beginning.
• Remove the "BULLETIN" section.

Incentivized

The OpenGov platform has been relatively easy for all staff at different levels to implement into their daily workday.

Incentivized

They have always resolved any issues we have had. It has been timely and responsive.

Incentivized

Everything about Tyler SIS has been better than 4Clicks. I remember it being a running joke in my building about how the "four clicks" was such a selling point. Sometimes it was not really four clicks until you reached what you need, but it also felt as though it required four clicks to even do a simple thing. The gradebook system alone was infuriating with how many clicks (and the loading) it took to enter grades.

Incentivized

• Tyler has saved us time from paper records

Incentivized