OpenGov vs. ZipBooks

OpenGov procurement needs to keep the business model of ProcureNow. I have noticed since it has joined OpenGov customer engagement has gotten lost.

Incentivized

ZipBooks is really strong for small businesses (and non-profits like the ones I help manage). It may not yet be ready to handle medium or large businesses given the deep, niche functionality that is sometimes required in those cases.

Incentivized

• Engagement with customers.
• Continuous Improvement of product.
• Listens to customer needs.

Incentivized

• Invoicing is particularly easy-to-use, quick, clean and beautiful. GREAT for branding.
• The time tracker was unexpected, but very useful and integrates well with the invoicing. Leads to quick invoicing every time.
• Customer support is phenomenal -- the support staff is friendly and helpful.
• Although they are a new company, they are definitely on the right track!
• I recommend this software to clients, colleagues, and friends alike, mostly for it quick and beautiful invoicing.
• They do what they can to live up to their name! It doesn't take very long to get set up, or very long to create a complete invoice and send it to the right person.

• Reaching out to customers.
• Training.

Incentivized

• There is some difficulty with a need to learn the use of the menus, they are not open and click, at the moment, the user needs to open the menu then using the pad keys scroll down and use enter to select from the drop-down menu. A mouse does not work.

Incentivized

The OpenGov platform has been relatively easy for all staff at different levels to implement into their daily workday.

Incentivized

They have always resolved any issues we have had. It has been timely and responsive.

Incentivized

I've primarily compared ZipBooks vs. Quickbooks because I've used Quickbooks at larger companies before. ZipBooks was the right fit for a smaller organization because it still had all the core features of Quickbooks but at a dramatically lower price that fits the budget.

Incentivized

• ZipBooks is entirely affordable, and with my current $15/mo payments, I get ROI pretty quickly.
• Invoices are simple and easy to make, while staying beautiful and functional at the same time. This saves me TIME, which means that I don't need to spend 15-20 minutes fiddling with the software to make it do what I want it to do. It just works. And that means, I can spend more time doing client work, and managing projects and sales.