What users are saying about
2 Ratings
59 Ratings
2 Ratings
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Score 10 out of 100
59 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

OpenGov

For a smaller organization like ours it provides us with the ability to give a large organization feel. We can produce data analysis and reporting at the click of the button.
Brian Dehner | TrustRadius Reviewer

Zoho Books

If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

OpenGov
8.3
Zoho Books
8.3
Dashboards
OpenGov
8.0
Zoho Books
8.1
Standard reports
OpenGov
8.0
Zoho Books
7.7
Custom reports
OpenGov
9.0
Zoho Books
9.0

General Ledger and Configurable Accounting

OpenGov
8.0
Zoho Books
7.9
Cash management
OpenGov
8.0
Zoho Books
7.9
Expense management
OpenGov
8.0
Zoho Books
8.0
Accounts payable
OpenGov
Zoho Books
7.7
Accounts receivable
OpenGov
Zoho Books
7.7
Bank reconciliation
OpenGov
Zoho Books
7.3
Time tracking
OpenGov
Zoho Books
7.4
Multi-currency support
OpenGov
Zoho Books
8.6
Regulations compliance
OpenGov
Zoho Books
7.5
Self-service portal
OpenGov
Zoho Books
8.6

Customization

OpenGov
Zoho Books
7.4
API for custom integration
OpenGov
Zoho Books
7.4

Security

OpenGov
Zoho Books
8.4
Single sign-on capability
OpenGov
Zoho Books
8.9
Role-based user permissions
OpenGov
Zoho Books
7.9

Inventory Management

OpenGov
Zoho Books
8.7
Inventory tracking
OpenGov
Zoho Books
8.6
Automatic reordering
OpenGov
Zoho Books
8.9

Order Management

OpenGov
Zoho Books
8.0
Pricing
OpenGov
Zoho Books
7.8
Order entry
OpenGov
Zoho Books
8.5
Credit card processing
OpenGov
Zoho Books
8.5
Cost of goods sold
OpenGov
Zoho Books
7.2

Pros

OpenGov

  • Their customer service is excellent
  • Updates are timely and useful
  • They keep up with government standards and needs
Brian Dehner | TrustRadius Reviewer

Zoho Books

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Nathan Sichilongo | TrustRadius Reviewer

Cons

OpenGov

  • Sometimes I feel they move too quickly on product development
  • Could provide more hands on training
Brian Dehner | TrustRadius Reviewer

Zoho Books

  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
Mike James | TrustRadius Reviewer

Usability

OpenGov

No score
No answers yet
No answers on this topic

Zoho Books

Zoho Books 2.0
Based on 2 answers
Super easy to use!
Brandy Perez | TrustRadius Reviewer

Support Rating

OpenGov

No score
No answers yet
No answers on this topic

Zoho Books

Zoho Books 1.0
Based on 1 answer
The people are great. They follow the party line when working with us. There is clearly no intent to provide integration to the employee expenseThere is no intent to make the bank reconciliations system work in a manner consistent with US Accounting principles. There is no intent make the payroll system one that can easily cut a paycheck. Which brings up the fact that adjusting the printing on a check is very laborious and you only get close. You cannot get perfect
Mike James | TrustRadius Reviewer

Alternatives Considered

OpenGov

No answers on this topic

Zoho Books

We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Mike Koolwijk | TrustRadius Reviewer

Return on Investment

OpenGov

  • It allows us to provide acccurate and timely data to pur decision makers.
Brian Dehner | TrustRadius Reviewer

Zoho Books

  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Cedric Haynes | TrustRadius Reviewer

Screenshots

Pricing Details

OpenGov

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenGov Editions & Modules

Additional Pricing Details

Zoho Books

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Books Editions & Modules

Edition
Basic$9
Standard$19
Professional$29
    Additional Pricing Details
    Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get two months off (Basic - $90, Standard - $190, Professional - $290)

    Rating Summary

    Likelihood to Recommend

    OpenGov
    10.0
    Zoho Books
    7.7

    Usability

    OpenGov
    Zoho Books
    2.0

    Support Rating

    OpenGov
    Zoho Books
    1.0

    Add comparison