Arcsight by OpenText vs. Palo Alto Networks Cortex XSOAR

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a
problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click
of a button.
●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real
emails, resulting in compromise through human error.
●Security Teams aren’t able to follow set processes while responding to phishing alerts.
They must coordinate across email inboxes, threat intel, NGFW, ticketing, and
other tools. Each tool has different consoles, data conventions, and contexts,
making it difficult for security teams to fill in the gaps while minimizing
errors. XSOAR is less suited for analyzing traffic.

Incentivized

• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

Incentivized

• Automation with immediate security responses.
• Comprehensive phishing protection and increased email protection.
• Analysis and reporting feature.
• Intuitive and easy-to-view panels.
• Alerts by email and sms of incidents for the administration.
• Centralized monitoring.

Incentivized

• Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
• UI can be improved.

Incentivized

• The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
• The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
• Also, I would love to have search areas more interactive and easier to navigate.

It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

Incentivized

It was much easier than we all anticipated.

Incentivized

ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.

Incentivized

The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.

Incentivized

• It's a good SIEM solution. Doesn't have much negative impact.
• Customization is the best part.
• Good reporting features.
• Does require good hardware configuration.

Incentivized

• Demisto has Eased malware analysis and threat hunting
• With Demisto, it is simple to create playbooks and scripts
• This is helped automate policy configurations on our PA firewalls through Panorama

Incentivized