Arcsight by OpenText vs. Qualys TruRisk Platform

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.

Incentivized

• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

Incentivized

• It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints
• It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention
• It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first

Incentivized

• It is slow comparing to any other SIEM Tool.
• We have to create filter for each alerts need some custom filter .
• Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.

Incentivized

• This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative.
• The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.

Incentivized

I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

Incentivized

They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.

Incentivized

Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.

Incentivized

As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.

Incentivized

• Logger helps us to decrease incident response times.
• It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.

Incentivized

• Big time-saving tool vs. having to comb through several system reports which ultimately can still have you missing unapproved software.
• Quick snapshot via the dashboard provided a nice summary of where you're assets meet or do not meet your organization's policy requirements.

Incentivized