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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Business Communication Archive

    Score7.8 out of 10
    N/AOpenText Core Business Communication Archive (formerly Carbonite Information Archiving or ZixArchive before that), stores an unlimited number of files and communications across email, SMS, and emerging platforms.N/A
    Pricing
    OpenText Core Business Communication Archive
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Business Communication Archive
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Core Business Communication Archive
    Considered Both Products
    OpenText
    Chose OpenText Core Business Communication Archive
    Zix is by far the superior solution when it comes to searching and the index.
    Incentivized
    Chose OpenText Core Business Communication Archive
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    OpenText Core Business Communication Archive
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    Amazon S3 Glacier
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    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
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    User Ratings
    OpenText Core Business Communication Archive
    Likelihood to Recommend
    7.1
    (3 ratings)
    Support Rating
    8.1
    (3 ratings)
    User Testimonials
    OpenText Core Business Communication Archive
    Likelihood to Recommend
    OpenText
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
    Read full review
    Pros
    OpenText
    • Search
    • Storage need reduction
    • Security
    Incentivized
    Read full review
    Cons
    OpenText
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
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    Support Rating
    OpenText
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
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    Alternatives Considered
    OpenText
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
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    Return on Investment
    OpenText
    • Supports our document retention polices.
    • Allows for recovery of data easily.
    Incentivized
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