Convenient tool for data retention in communcation
June 07, 2022

Convenient tool for data retention in communcation

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Information Archiving (ZixArchive)

We use Zix along with our Exchange subscription. Due to the large volume of emails, most of us receive on a daily basis, security and data recovery have been a concern, which is where Zix comes into the picture. We haven't had any tool that allows information retention and archiving for Microsoft Teams. It lets you manage who can see your data and when. The search feature is very advanced with lots of complex querying methods to help you find exactly what you want. Accidental deletion and retrieval of deleted emails without losing any data is our main purpose for choosing this software.
  • Recovery of deleted data.
  • Retention of information from archive portal.
  • Powerful search features.
  • The search feature is complex and difficult to understand for normal users.
  • It is a bit on the expensive side.
  • More integration of other features like threat protection, etc would be nice.
  • Information retrieval.
  • Data security.
  • Nice addition to ease up work.

Do you think Carbonite Information Archiving delivers good value for the price?

Not sure

Are you happy with Carbonite Information Archiving's feature set?


Did Carbonite Information Archiving live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Carbonite Information Archiving go as expected?

I wasn't involved with the implementation phase

Would you buy Carbonite Information Archiving again?


They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.