Almost exactly what I'm looking for in a solution
July 07, 2021

Almost exactly what I'm looking for in a solution

Brad Makula | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Information Archiving (ZixArchive)

Zix Information Archiving (ZixArchive) is being used by all employees at my company to maintain a safe space for their historical data to live. This addresses several problems, such as accidental deletions and breach resolution, since restoration is fast and easy from the archiver portal. This also allows our users to delete full mailboxes without losing data.
  • Search
  • Storage need reduction
  • Security
  • Setup (would be nice to get historical data from before setup)
  • Download a copy of a message instead of just delivering from within the individual message
  • Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice
  • Safety of data
  • Ease of recovery of data
  • Peace of mind for exiting employees
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.

Do you think Carbonite Information Archiving delivers good value for the price?


Are you happy with Carbonite Information Archiving's feature set?


Did Carbonite Information Archiving live up to sales and marketing promises?


Did implementation of Carbonite Information Archiving go as expected?


Would you buy Carbonite Information Archiving again?


Everyone I spoke to understood the utility and its limitations. Any questions I had were answered on the first touch and I didn't need many (or any) follow-ups to get the answers I was looking for. Implementation was also very fast and my implementation specialist did most of the work with me so I understood what was happening without potentially breaking anything.
Zix Email Encryption (zixencrypt), Zix Email Threat Protection, Microsoft 365 (formerly Office 365)
Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.