OpenText Exstream vs. Rango

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Exstream
Score 9.0 out of 10
N/A
OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A
Rango
Score 0.0 out of 10
N/A
Rango is a multichannel customer intake platform developed by Phase4 Systems for local and regional service businesses. It helps organizations capture and organize customer conversations across voice, SMS, WhatsApp, and Messenger rather than allowing inquiries to become missed calls, fragmented messages, or incomplete leads. Key Capabilities Rango uses industry-specific intake playbooks to guide customer conversations,…
$59
per month per user
Pricing
OpenText ExstreamRango
Editions & Modules
No answers on this topic
Basic
$59
per month
Professional
$79
per month
Enterprise
$199
per month
Offerings
Pricing Offerings
OpenText ExstreamRango
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRango uses monthly subscription pricing. A 7-day demo is available with no credit card required. Pricing may vary when a customer requires additional customization, integrations, higher conversation volume, or more complex deployment and support needs.
More Pricing Information
Community Pulse
OpenText ExstreamRango
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OpenText ExstreamRango
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User Ratings
OpenText ExstreamRango
Likelihood to Recommend
9.0
(4 ratings)
-
(0 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
OpenText ExstreamRango
Likelihood to Recommend
OpenText
It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
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Phase4 Systems
No answers on this topic
Pros
OpenText
  • Document creation
  • layouts
  • Document distribution
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Phase4 Systems
No answers on this topic
Cons
OpenText
  • Vernacular document generation
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Phase4 Systems
No answers on this topic
Alternatives Considered
OpenText
Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
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Phase4 Systems
No answers on this topic
Return on Investment
OpenText
  • increased customer and employee satisfaction
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Phase4 Systems
No answers on this topic
ScreenShots

Rango Screenshots

Screenshot of Rango’s main dashboard gives teams an at-a-glance view of incoming customer activity, captured opportunities, lead priorities, channel performance, and recommended next actions across voice, SMS, and WhatsApp.Screenshot of Rango’s Advisor interprets the current conversation and lead context, highlights opportunity status and urgency, and recommends the next best action so teams can follow up quickly and consistently.