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OpenText Exstream vs. TheReach AI Receptionist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Exstream

    Score9 out of 10
    N/AOpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A

    TheReach AI Receptionist

    N/AN/ASami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages. Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest…

    $49

    per month per property

    Pricing
    OpenText ExstreamTheReach AI Receptionist
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText ExstreamTheReach AI Receptionist
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsSolo Plan: €49 total, 1 property · 200 voice min Agency Plan: €150 total, 5 properties min · 1,000 voice min · multi-property analytics · daily report Pro Plan: €400 total, 20 properties min · 4,000 voice min · priority support
    More Pricing Information
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    OpenText ExstreamTheReach AI Receptionist
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText ExstreamTheReach AI Receptionist
    Likelihood to Recommend
    9.0
    (4 ratings)
    -
    (0 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText ExstreamTheReach AI Receptionist
    Likelihood to Recommend
    OpenText
    It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
    Incentivized
    Read full review
    Orvo
    No answers on this topic
    Pros
    OpenText
    • Document creation
    • layouts
    • Document distribution
    Incentivized
    Read full review
    Orvo
    No answers on this topic
    Cons
    OpenText
    • Vernacular document generation
    Incentivized
    Read full review
    Orvo
    No answers on this topic
    Alternatives Considered
    OpenText
    Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
    Incentivized
    Read full review
    Orvo
    No answers on this topic
    Return on Investment
    OpenText
    • increased customer and employee satisfaction
    Incentivized
    Read full review
    Orvo
    No answers on this topic
    ScreenShots

    TheReach AI Receptionist Screenshots

    Screenshot of Control tower: live calls, chats, leads, and resolution rate at a glance.Screenshot of Sami handles WhatsApp and web chat 24/7 in 100+ languages from one inbox.Screenshot of AI ranks past guests by rebooking likelihood — fill calendar gaps faster.Screenshot of Connect Beds24, Hostaway, Smoobu, or iGMS — Sami books guests directly.Screenshot of Connect Claude Desktop via MCP and ask plain-language questions of your data.