OpenText Identity and Access Management vs. WSO2 Identity Platform

Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.

If your systems are using standard authentication models then it is well suited. OpenID Connect, SAML 2.0 etc are all supported.

Incentivized

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• Good personnel/team
• Small company type customer service gives ease of access and sense of urgency

• It's open source so is highly configurable
• WSO2 provides their own paid support which is an essential add-on
• Implementation is straightforward and conforms to all major standards

Incentivized

Independently Invited by TrustRadius

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• Additional automation capabilities on the platform
• More configuration-driven approach
• Passwordless authentication

• Overall, the product works well but does take time and effort to implement in highly complex environments. However, I do not believe this is unique to WS02.

Incentivized

Independently Invited by TrustRadius

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Product needs high level of customization to compete with other products in this space.

• Dedicated customer success manager and deployment manager
• 1-800-like 24/7 support
• Very responsive technical team

OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo

It's Oracle. Highly expensive and limited options

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Support team has excelled and exceeded expectations
• Team has been nimble and flexible
• Costs continue to accelerate on lack of product featrures

• WSO2 works well when you need specific user sign-up information and allows you to then tailor the access, for example, to the job role or area of discipline. We use this to tailor the learning offered to a user upon initial login.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info