OpenText Web CMS vs. Pegboard

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

The Pegboard CMS is ideal for a sophisticated website that needs to be unique in design and that offers the highest level of functionality and a superior user experience. It is suitable for websites ranging from simple blogs, through to corporate and fully-featured eCommerce websites that have the ability to utilise intelligent eMarketing to subscribers

• The drag and drop forms feature makes publishing simple and quick.
• Preview of customer data before sending publications helps us to deliver personalized experiences.

Incentivized

• The Pegboard platform does not limit the design and feel of a website. As web designers and developers we have the ability to design a unique looking website through the construction of HTML template pages which are then integrated with the Pegboard CMS.
• The Pegboard platform provides a large range of modules for integration by designers into a website. The modules that are used depend on the requirements of the website - there is no limit to the number of modules that can be used.
• The online CMS management console is easy to use. A client can manage their website content with as little as a half day training session.
• The Pegboard CMS is a high-end web platform that provides the opportunity to integrate a company’s back-end systems like CRM, accounting and inventory software with their website - providing a business administration efficiencies.
• The Pegboard CMS provides all of the modules that other CMS provide and include: News, RSS feeds, advanced forms, SEO, blog, banner ads, document management, SMS enablement, image galleries, jobs, membership, broadcasting, polls, event management, forums, product catalogue, eCommerce, e-Marketing, social media
• The CMS provides the ability to tailor content for certain users - ie. specific information for members, limited information for the general public. There is no limit to the number of types of users.
• Pegboard's partner program provides access to a network of other developers and programmers that can be called upon to provide their expertise in their area of specialty.

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

• The Pegboard platform is a high-end CMS solution and so requires a high level of knowledge of HTML and CSS. It is not suitable for graphic designers with a limited knowledge of these web languages.
• As a partner I have access to the Pegboard developers helpline - phone or online ticket system. At times I have found that their assistance has been a little on the slow side. This could be improved. I also feel that they expect a higher level of programming ability than we as a partner may necessarily have.
• We have used the Pegboard Build department to assist us with the development of some aspects of our client’s websites. This build service could improve their communication with partners so that outcomes could be achieved more easily.

The Pegboard platform offers our company the ability to offer a greater level of design than any other platform. And this, combined with the superior functionality that the platform offers, enables us to provide a web solution to companies requiring a high-end website for their business. Without the Pegboard platform we would not be able to provide a top-end solution to those clients that require it.

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

Pegboard provides a superior ability to customise the design of a website and offers a greater level of functionality. The other web platforms reviewed all use their own design templates that can then be customised. We have recommended these other 2 platforms to some clients that are happy with an existing template design and therefore benefit from some potential lower cost. These other platforms do provide a lesser level of functionality.

The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).

Incentivized

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized

• Mosaic Studios is a relatively new partner of the Pegboard platform. The platform has enabled us to provide a sophisticated web solution to a number of our clients - helping us to provide a more complete service. Without the ability to offer this high-end web solution we could have potentially lost a number of clients.
• Pegboard has broadening the web solutions that we can recommend to clients - and therefore the platform helps us to attract new clients and to retain existing clients.