What users are saying about
1 Ratings
5 Ratings
1 Ratings
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Score 10 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

OpenVoice

OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
Anonymous | TrustRadius Reviewer

ShowMyPC

The primary use case is to assist an IT team working on computers across offices, or at times a server handled by another department. If it is offsite work and we need quick access. It also helps in getting access of BYOD devices of all employees and its file sharing feature is one of the most used in a few departments although support for integration with cloud service providers is a sore point.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

OpenVoice
ShowMyPC
6.8
Screen sharing
OpenVoice
ShowMyPC
8.0
File transfer
OpenVoice
ShowMyPC
5.0
Instant message
OpenVoice
ShowMyPC
7.0
Secure remote access with Smart Card authentication
OpenVoice
ShowMyPC
6.0
Access to sleeping/powered-off computers
OpenVoice
ShowMyPC
7.0
Over-the-Internet remote session
OpenVoice
ShowMyPC
8.0
Remote management of servers & workstations
OpenVoice
ShowMyPC
7.0
Centralized management dashboard
OpenVoice
ShowMyPC
7.0
Session record
OpenVoice
ShowMyPC
8.0
Annotations
OpenVoice
ShowMyPC
7.0
Monitoring and Alerts
OpenVoice
ShowMyPC
8.0
Multi-platform remote control
OpenVoice
ShowMyPC
3.0

Pros

OpenVoice

  • Simple dial-in instructions.
  • Multiple number choices to call in with.
  • Recording!
  • Web portal to control the call.
  • Simple billing.
Anonymous | TrustRadius Reviewer

ShowMyPC

  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
Anonymous | TrustRadius Reviewer

Cons

OpenVoice

  • No built-in video options.
Anonymous | TrustRadius Reviewer

ShowMyPC

  • No support for Mac
  • Software produces lags at times, not the smoothest
  • No integration with CSP's for file transfer
Anonymous | TrustRadius Reviewer

Support Rating

OpenVoice

OpenVoice 8.0
Based on 2 answers
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
Anonymous | TrustRadius Reviewer

ShowMyPC

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenVoice

OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
Anonymous | TrustRadius Reviewer

ShowMyPC

ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenVoice

  • The built-in recording feature allows us to post recordings of conference calls with ease.
  • Attendance to OpenVoice calls have been positive.
Anonymous | TrustRadius Reviewer

ShowMyPC

  • It allowed us to provide support even in remote locations
  • Its website support is very useful as it has allowed us to gain instant access without need of software installation
  • Remote Desktop Connection freezes at times and might require more testing and upgrading
Anonymous | TrustRadius Reviewer

Pricing Details

OpenVoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ShowMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenVoice
10.0
ShowMyPC
6.0

Support Rating

OpenVoice
8.0
ShowMyPC

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