ShowMyPC - the perfect free option for on-demand remote access
May 18, 2021

ShowMyPC - the perfect free option for on-demand remote access

Vin Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ShowMyPC

ShowMyPC is my company's go to resource for remote access for clients that opt out of the paid services like TeamViewer and LogMeIn. The platform is secure and stable and it affords a relatively easy way for me to gain remote access to a client's device. It also allows the client to control the access rather than always on which fits the security requirements f certain industries like lawyers and doctors.
  • On demand remote access
  • Remote view right in the browser
  • Remote meetings
  • Free level should have automatic reconnect on reboot
  • Being a remote access only software pricing plans could be better
  • Branding should be allowed on lower plans
  • The on-demand access is free - can't get a better ROI than that
  • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
  • Having a go to remote access solution that enables clients to control access is priceless
From a strictly remote access perspective, the experience is virtually the same between the big three remote access solutions - ShowMyPc - LogMeIn - TeamViewer. They all offer similar connection experiences. ShowMyPC has the best browser based experience - very smooth and seamless. LogMeIn's is lacking and the experience feels sluggish. TeamViewer does not offer this to my knowledge. ShowMyPC wins with the free on-demand access because it is handled via the browser. [TeamViewer] offers free - but only via a downloaded client. LogMeIn does not offer anything for free here.

Do you think ShowMyPC delivers good value for the price?

Yes

Are you happy with ShowMyPC's feature set?

Yes

Did ShowMyPC live up to sales and marketing promises?

Yes

Did implementation of ShowMyPC go as expected?

Yes

Would you buy ShowMyPC again?

Yes

If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.

ShowMyPC Feature Ratings

Screen sharing
10
File transfer
8
Instant message
7
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
9
Centralized management dashboard
6
Session record
7