OpenVPN Access Server vs. Zscaler Private Access

If you looking for a reliable, light weight and secure VPN server, than OpenVPN Access Server is the one. Easy to install and manage, OpenVPN will provide secure remote connections, with a very good integration with almost all LDAP directories, for user management. With my experience, I don't see any scenario that OpenVPN won't be able to handle.

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Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.

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• Speed of logging in.
• Lengthy session times.
• Ease of troubleshooting.

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• Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
• Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.

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• some times error logs are not clear
• Configuring 3rd party apps can sometimes be problematic
• Limited functionality for iPhone users, but I believe that is due to an apple issue.

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• Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
• Documentation of the BC solution is not well-detailed.

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When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.

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Whatever console or firewall you are running OpenVPN Access Server, it's configuration is very easy to do. You can create multiple tunnels, with different pourposes and authetication methods. It also has a quick and easy view of the connections opened, with possible actions, such as a very efficient kill switch and reconnect options.

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The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.

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OpenVPN had a better UI and usability for our team. It was more straightforward, had better SAML integration, and allowed our team to be on the VPN and on our network in seconds. We had some issues getting Nord to work for our use cases, and have run into pretty much zero issues with OpenVPN.

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ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.

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• Only 2 free users, it would be nice if they would expand to 5.
• Easy way to establish a VPN backbone between two locations
• Great for work at home or BCP events.

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• We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
• Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
• Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
• There is significantly less downtime with ZPA when compared to other VPN solutions.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info