OpsCompass vs. Progress ShareFile

We previously had separate products to manage Azure and AWS, each with different capabilities, and it was very complex for our team to go back and forth and try to make sense of each environment. OpsCompass is very well suited to give you a single view of our entire cloud environment. OpsCompass also brings excellent compliance policies. We were not highly skilled with these policies, but the product made it easy to perform an assessment of our current state and identify areas where we had non-compliance issues. CIS policies were a great area to start and we later tried the Microsoft 365 policies, which were also helpful. More policies would be great to see.

When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• Quick inventory of all my cloud resources
• Detects changes to my cloud resources--including the source of the changes (user or system)
• Cost impacts of changes to my cloud infrastructure

• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

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• I would like to see more integrations to help surface alerts. Slack would be great, as an example.
• An imbedded tour or onboarding would help our new users, but overall, the product is pretty easy to figure out

• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

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It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

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ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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The software has never been down when I needed to use it.

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Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

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Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

In this price range, we didn't find any other tools that provide this degree of cloud resource visibility. It's been an efficiency game-changer. I hope we'll see new modules as they expand their features to include active resource management policies. They've done such a good job of anticipating the needs of our CloudOps team, I plan to evaluate those new features (if/when they arrive).

ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

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Independently Invited by TrustRadius

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I am a one person office. I have no idea how this software would scale to a larger office.

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• Our team was able to do roughly 30% more with the product. The automation helps us spot issues without a lot of manual work
• We identified changes that would have had a massive cost impact--spinning up or forgetting about infrastructure we didn't need.
• OpsCompass prevents configuration drift and maintains a healthy state across multi-clouds.

• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info