Citrix ShareFile -- makes secure file sharing simple.
February 19, 2019

Citrix ShareFile -- makes secure file sharing simple.

Andrew Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ShareFile

Citrix ShareFile is used by my law firm to send and receive large-sized documents (over 5 megabytes). It offers the ability to securely send or receive the documents in an encrypted format. I particularly find that being able to offer a client the ability to send a large file without the client belonging to a file sharing service to be helpful. And my clients are comfortable knowing that the files are sent securely.
  • I use ShareFile almost exclusively for sending or receiving documents. I recently had to share an entire litigation file, including dozens of photographs and videos, lengthy reports, etc. with another attorney. The ability to upload it to ShareFile and then send a download link to the other attorney made file sharing a snap.
  • Clients who are not technically savvy love it when I tell them they can send a large file to me by simply clicking on the link in my email and following the simple instructions from there.
  • There are a number of features of Citrix ShareFile that I will confess I do not use. It's collaborative feature (allowing people in different locations to work on the same files) appears robust. I just don't personally have a need for that very often.
  • I'd love to be able to drag and drop an entire folder and subfolders to ShareFile so that I could easily share an entire file with the same file structure that I use. Perhaps that is possible and I haven't figured it out yet, but it does not seem to be an available feature.
  • I want to impress clients and make their interaction with me as smooth as possible. Citrix ShareFile helps me accomplish that.
I think Citrix ShareFile is more secure and reliable than Dropbox. It definitely projects an aura of professionalism to use ShareFile rather than Dropbox. It's like the difference between a lawyer having an email address from his own domain versus a lawyer using a Gmail account.
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again.
I give it a 10 because it is so easy to use. Very intuitive.
Ideal for getting large files from clients who are not technologically savvy. Perfect for sharing hundreds of documents with a single email.

Citrix ShareFile Feature Ratings

Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10