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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpsNow

    Score6.6 out of 10
    N/ABespin Global headquartered in Seoul offers OpsNow, a cloud management platform.N/A

    Tidio

    Score9.6 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    OpsNowTidio
    Editions & Modules
    No answers on this topic
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    OpsNowTidio
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Features
    OpsNowTidio
    Cloud Management
    Comparison of Cloud Management features of OpsNow and Tidio
    Feature
    OpsNow
    9.6
    1 Ratings
    9% above category average
    Tidio
    -
    Ratings
    Cloud Management Security10.01 Ratings00 Ratings
    Automation and Orchestration9.01 Ratings00 Ratings
    Cost Management10.01 Ratings00 Ratings
    Cloud Management Performance Monitoring9.01 Ratings00 Ratings
    Governance and Compliance10.01 Ratings00 Ratings
    Resource Management10.01 Ratings00 Ratings
    Systems Integration9.01 Ratings00 Ratings
    Best Alternatives
    OpsNowTidio
    Small Businesses
    Rackspace Fabric
    Score6.3 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    IBM Turbonomic
    Score8.5 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    IBM Turbonomic
    Score8.5 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpsNowTidio
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpsNowTidio
    Likelihood to Recommend
    Bespin Global
    We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
    Incentivized
    Read full review
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Pros
    Bespin Global
    • Hybrid Environment Management
    • Advanced Monitoring
    • Cost optimization
    • Analyze and Manage Resource Usage
    Incentivized
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Bespin Global
    • There isn't Live Online training
    • Insufficient languages, for now only available English
    Incentivized
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Support Rating
    Bespin Global
    The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
    Incentivized
    Read full review
    Tidio
    No answers on this topic
    Alternatives Considered
    Bespin Global
    Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running. Aris: Because is very important to have our flows in a single tool. Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
    Incentivized
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Bespin Global
    • We save almost 1,000,000.00 USD in infrastructure
    • Now we have all processes centralized in a single tool
    Incentivized
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

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