Likelihood to Recommend Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
Read full review It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
Read full review Pros Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised. Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s]. Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created. Read full review Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail. Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules. A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable. Read full review Cons Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else. To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people. The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system. As with all Oracle products, the price can be an issue for smaller shops. Read full review Live readings would be nice. Easier to maneuver Work with all systems with the press of one keystroke Read full review Likelihood to Renew In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
Read full review As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
Read full review Usability Not easy to debug errors.
Read full review Support Rating We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
Read full review Implementation Rating Overall satisfactory
Read full review Alternatives Considered We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle
BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle
BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.
Read full review I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
Read full review Return on Investment You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive. Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed. For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes. Read full review Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow Read full review ScreenShots