Likelihood to Recommend Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.
Read full review I can really encourage every start-up that is a little further to explore SIX ERP. With the pricing it might be also the best solution on the market right now for SMEs (we did extensive comparisons and SIX was by far superior to other choices, paid and open-source). But also considering the vast modules and the extensive features with warehousing, project management etc. it is great for large corporations as only those can really make use of the extensive features. I guess also bigger corporations will love how easy it is to integrate systems, which could save a lot of money. Especially in comparison to Microsoft, Oracle or SAP the integration costs what I have seen as a consultant are ridiculously high in comparison of the SIX costs. So highly reccomended for every business owner to at least have SIX on the short list and check it out. We love it!
Read full review Pros The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels. Orchestration of order details for seamless fulfillment execution. Efficient shipment planning and confirmation. Communication of order status information to customers throughout the order lifecycle. Read full review Very easy to use Super fast Affordable (great transparent pricing) Super easy to expand and integrate other systems Offers more modules and functionalities as many other ERPs Read full review Cons Because the application is working globally, it sometimes hangs and the connection is dropped. It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process. For now I can not think of other areas that require improvement. Read full review We would love to see automatic integration with taxes ... but also many others don't have this Read full review Likelihood to Renew After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.
Read full review We don't just want to renew it, we are just in the process of evaluating a second license for the new platform MoreThanDigital Insights. So we will definitely stay with SIX ERP and we are looking forward to also seeing the evolution of the system plus grow ourselves with the system as it has unlimited users.
Read full review Usability The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.
Read full review It was one of the best ERP interfaces we have seen so far. Fast, easy, love the shortcuts, and also web-first, with not much resource usage. So highly reccomended to make a demo there and just see it for yourself. We also love the custom dashboards, quick shortcuts in many areas and pages and that it was fast to onboard our employees and all of our volunteers quickly. (more work, less explaining)
Read full review Reliability and Availability Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.
Read full review Performance The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.
Read full review Support Rating In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.
Read full review The founder Dr. Andreas Maier was super helpful and tried to really help us as a start-up to get up and running fast as well as implementing our new platform with the ERP. Great work of him and his team! Especially the many updates every months are also a great plus; fascinating how much is being integrated - just like Marketing Automation
Read full review Online Training The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.
Read full review Implementation Rating The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.
Read full review Alternatives Considered We explored
Coupa , SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily.
Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM.
Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
Read full review We screened over 20 different solutions from local and international ERP providers. Especially the costs to scale, the easy integration and the vast functionalities were unbeatable at the price it offers. Another big plus-point was the nice interface and that it really works fast and frictionless. Some of the other systems were really slow and tedious to handle. So our team was quite happy with how easy SIX was to use.
Read full review Scalability As I mentioned, it's a good tool but not the best
Read full review Return on Investment The tremendous amount of testing and time by the technical folks has a negative impact. We find we need a tremendous amount of customization within the standard functionality having a negative impact. Oracle certifications of related products such as the database, Demantra, JRE cause disruption having a negative impact Read full review SIX saved a significant cost for Backend We could cancel other subscriptions in order to streamline Till now the ROI Break-Even was achieved already after 4 Months Read full review ScreenShots