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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle WebLogic Server

    Score7.3 out of 10
    N/AOracle WebLogic Server is a unified and extensible platform for developing, deploying and running enterprise applications, such as Java, for on-premises and in the cloud. WebLogic Server offers a scalable implementation of Java Enterprise Edition (EE) and Jakarta EE.N/A

    ServiceNow AI Platform

    Score8.4 out of 10
    N/AThe ServiceNow AI Platform is the company's workflow automation solution, and it is the unified foundation for every ServiceNow product. It brings together AI, data, workflows, and security to execute work across IT, CRM, employee experience, risk and security, and app development.N/A
    Pricing
    Oracle WebLogic ServerServiceNow AI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle WebLogic ServerServiceNow AI Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle WebLogic ServerServiceNow AI Platform
    Considered Both Products
    Oracle
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    97%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    Oracle WebLogic ServerServiceNow AI Platform
    Application Servers
    Comparison of Application Servers features of Oracle WebLogic Server and ServiceNow AI Platform
    Feature
    Oracle WebLogic Server
    7.2
    37 Ratings
    10% below category average
    ServiceNow AI Platform
    -
    Ratings
    IDE support9.033 Ratings00 Ratings
    Security management8.435 Ratings00 Ratings
    Administration and management5.837 Ratings00 Ratings
    Application server performance8.836 Ratings00 Ratings
    Installation5.537 Ratings00 Ratings
    Open-source standards compliance5.425 Ratings00 Ratings
    Best Alternatives
    Oracle WebLogic ServerServiceNow AI Platform
    Small Businesses
    NGINX
    Score9.1 out of 10
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    NGINX
    Score9.1 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    NGINX
    Score9.1 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle WebLogic ServerServiceNow AI Platform
    Likelihood to Recommend
    7.2
    (44 ratings)
    9.1
    (29 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    7.0
    (4 ratings)
    9.1
    (22 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    7.6
    (20 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.5
    (6 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.2
    (2 ratings)
    User Testimonials
    Oracle WebLogic ServerServiceNow AI Platform
    Likelihood to Recommend
    Oracle
    If you need to have complex options in place you can count on Weblogic to be a robust Applicational Server you can rely on. But you would need to keep an eye on maintaining the framework updated quite frequently to avoid security breaches and subsequent severe situations. If you don't have other infrastructure for test purposes, I wouldn't advise you on having devs and QA installing this heavy application in their local machines, there are other lightweight solutions that would be a better fit for that.
    Incentivized
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    ServiceNow
    ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
    Incentivized
    Read full review
    Pros
    Oracle
    • The brand relation between Java and WebLogic Application Server usually provides a quicker access to programming features and their availability for the applications deployed.
    • The access to centralized configuration both from console and command line WLST eases the implementation of changes major or not in an organized and expedite way.
    • The maturity of the product is also visible in the available tools provided by the product itself, for both monitoring of resources and alerting for availability and thresholds
    Incentivized
    Read full review
    ServiceNow
    • The ServiceNow platform is very good at incident management.
    • ServiceNow as an ITSM system is very as it integrates with a lot of different systems.
    • The CMDB module of ServiceNow effectively makes relationships between configuration items and other infrastructure objects in ServiceNow.
    Incentivized
    Read full review
    Cons
    Oracle
    • Debugging issues has been difficult sometimes, the documentation is too dense and finding the the root cause for an specific issue takes time.
    • The Oracle WebLogic Server console UI feels old and gives a sense of lack of innovation even though it provides so much functionality.
    • I'm not sure if Oracle WebLogic Server supports more modern frameworks, but it feels more like a Java EE specific, maybe there's an opportunity there to appeal to newer application platforms
    Incentivized
    Read full review
    ServiceNow
    • The ServiceNow performance speed has big room for improvement, as it is quite slow in loading Dashboards with more than 5-6 widgets. We are keeping our ServiceNow version up to date with latest releases.
    • Usually there are issues with having multiple ServiceNow tabs open in the browser and have different dashboards open in those tabs.
    • The way of showing a history log of all activities on Incident ticket is not optimal and easy to use or search in and have very old design.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    ServiceNow
    While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
    Incentivized
    Read full review
    Usability
    Oracle
    Oracle WebLogic Server has so many features that sometimes it's hard to find the right place to setup things, I think the dated user interface does not help with that either. This has a direct impact when deciding to use it as your application server, you'd need to have the right people and invest the time needed to master it. If you're application justifies it then it will definitely be a great choice in the long run.
    Incentivized
    Read full review
    ServiceNow
    It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
    Incentivized
    Read full review
    Performance
    Oracle
    Oracle WebLogic Application Server is great at security, performance and features.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Oracle
    The Oracle support is not great sometimes. They take a long time and need a lot of data over and over to resolve issues.
    Incentivized
    Read full review
    ServiceNow
    I was not in the team that take care of the installation of ServiceNow but their feedback was very positive. Go live was done by the planned date and their support at the beginning provided always a timely response. Their customer service is friendly and easy to reach. Today we don't use their customer service anymore because we have an internal IT dedicated to maintaining the system.
    Incentivized
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    Implementation Rating
    Oracle
    No answers on this topic
    ServiceNow
    We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
    Incentivized
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    Alternatives Considered
    Oracle
    I believe the Oracle WebLogic Suite is probably a better all encompassing suite of development tools for the IT department. [It] is probably a bit more expensive than other competitors like Apache Tomcat or NGINX, but is worth the investment if you consider the savings from time to get code into production.
    Incentivized
    Read full review
    ServiceNow
    I've used Freshservice which is very similar to ServiceNow. I can definitely say ServiceNow performs better in a larger environment. Freshservice is usually used in smaller organization or less complx environment. Plus the ServiceNow reporting and dashboard features are more accurate than Freshservice. ServiceNow is a bit costly but gives way more features that really helps my organization.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Oracle
    No answers on this topic
    ServiceNow
    1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
    Read full review
    Professional Services
    Oracle
    No answers on this topic
    ServiceNow
    Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • WebLogic Application Server definitely had a positive ROI since all the applications are deployed on a single platform and making maintenance extremely cost effective.
    • Since all major cloud vendors support and maintain WebLogic, it gives us an opportunity to explore possibilities to move the organizational infrastructure on to the cloud without too much effort.
    Incentivized
    Read full review
    ServiceNow
    • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
    • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
    Incentivized
    Read full review
    ScreenShots