Orbipay Payments Hub vs. Plaid

Using Alacriti's Orbipay Payments Hub payments hub has made our backoffice team life so much easier. We use their product also for loan payment and having the same interface, reporting etc all in one centralized system has been tremendous. Visibility to payments performance, how people are using wire, ACH and instant payments allowed us to promote other products we offer our customers like instant cash loan, wealth management etc

Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.

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• Cross-rails reporting and dashboard
• Smart routing
• Payment and rails orchestration
• Integration with our core and OLB

• Plaid connects with 100s of US consumer banks.
• Plaid continuously updates its software to meet the requirements of individual banks.
• Plaid can get your company's payment processing up and running faster than traditional methods.

Incentivized

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• So far everything we asked they had or was added in a short period

• Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
• Update timelines could be clearer when they are working on updating a connection with a certain bank.
• The search functionality for the user to find their bank could be a little more robust.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Easy to use, easy to adopt. My team is raving about it

While the payments hub offered the richest solution feature wise while being the friendliest to use. Their team - all the way from sales, solution engineering, implementation and then customer success and support have been so responsive and professional that this alone would have sold Alacriti Orbipay Payments Hub to us. They are truly a partner

• Due to automation we saved about 40% of our wires cost
• Exception management has not only reduce handling time but also increase employees satisfaction
• Our customers love having the instant payment options (both our consumer and commercial customers)

• Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info