Plaid is easy to implement and trusted by consumers
April 29, 2022

Plaid is easy to implement and trusted by consumers

Sura Hart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Plaid

Plaid made it easier for us to implement payment processing into our CRM-type app. Plaid handles all of the syncing and encryption capabilities needed to communicate with a wide variety of consumer banks all we had to do was integrate with Plaid.
  • Plaid connects with 100s of US consumer banks.
  • Plaid continuously updates its software to meet the requirements of individual banks.
  • Plaid can get your company's payment processing up and running faster than traditional methods.
  • Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
  • Update timelines could be clearer when they are working on updating a connection with a certain bank.
  • The search functionality for the user to find their bank could be a little more robust.
  • Ease of integration with our app
  • Connections to 100s of consumer banks through 1 API.
  • Extremely secure
  • Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.

Do you think Plaid delivers good value for the price?

Yes

Are you happy with Plaid's feature set?

Yes

Did Plaid live up to sales and marketing promises?

Yes

Did implementation of Plaid go as expected?

Yes

Would you buy Plaid again?

Yes

Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.