The best payments hub banks and credit unions should select
August 14, 2025

The best payments hub banks and credit unions should select

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Orbipay Payments Hub

The payments hub is used to unify all of our payment rails including both instant payment rails (FedNow, RTP), and wires

Pros

  • Cross-rails reporting and dashboard
  • Smart routing
  • Payment and rails orchestration
  • Integration with our core and OLB

Cons

  • So far everything we asked they had or was added in a short period
  • Due to automation we saved about 40% of our wires cost
  • Exception management has not only reduce handling time but also increase employees satisfaction
  • Our customers love having the instant payment options (both our consumer and commercial customers)
Easy to use, easy to adopt. My team is raving about it
While the payments hub offered the richest solution feature wise while being the friendliest to use. Their team - all the way from sales, solution engineering, implementation and then customer success and support have been so responsive and professional that this alone would have sold Alacriti Orbipay Payments Hub to us. They are truly a partner

Do you think Orbipay Payments Hub delivers good value for the price?

Yes

Are you happy with Orbipay Payments Hub's feature set?

Yes

Did Orbipay Payments Hub live up to sales and marketing promises?

Yes

Did implementation of Orbipay Payments Hub go as expected?

Yes

Would you buy Orbipay Payments Hub again?

Yes

Using Alacriti's Orbipay Payments Hub payments hub has made our backoffice team life so much easier. We use their product also for loan payment and having the same interface, reporting etc all in one centralized system has been tremendous. Visibility to payments performance, how people are using wire, ACH and instant payments allowed us to promote other products we offer our customers like instant cash loan, wealth management etc

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