Osano vs. TrustArc

For organizations that don't have the legal team to monitor and implement compliant cookie management solutions across the globe in the ever changing landscape, this product is perfect. Osano monitors vendors and laws across the globe to maximize compliance and even provides GDPR support for those that don't have a physical presence in the area.

Incentivized

TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.

Incentivized

• Improves the product regularly
• Easy to manage the cookies and scripts
• "Blocklist" feature is handy for spamy scripts still lurking on old sites.

Incentivized

• Email verification
• Frontend UI
• Flexible configurations
• Easy-to-follow audit trail - each step of the process is clearly defined
• Integrated process flow - all communication back to data subject is handled through TrustArc

Incentivized

• Would appreciate greater styling control over certain ui elements than are currently provided
• As an agency having a plan / interface that would allow us to resell easier would be helpful

Incentivized

• Notification schemes - allowing different access levels to be notified when certain processes occur
• Two-factor authentication upon login is a desirable feature not implemented
• Standardized reporting on home dashboard

Incentivized

Missing some customization options.

Incentivized

I haven't used any other products like Osano before.

Incentivized

OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.

Incentivized

• We were able to consolidate across the organization to a single solution reducing overhead.
• Legal compliance is more easily met without need to constantly review and adjust.
• Easy to manage interface has allowed team with less technical expertise to make simple changes when needed.

Incentivized

• Allow organization to be compliant with data privacy laws is a requirement in 2021
• Flexible offering allows for control of both digital (cookie) and database record requests
• Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space

Incentivized