Output Time vs. Socialtext (discontinued)

Is well suitable for agencies, consultancy businesses and law firms.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Time Management
• Project Management
• Expenses Management

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Some times the data on the Project View is not consistent with the task view or the time view.
• The software doesn't handle cache right

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It has all the thing need it included on the price, and works perfectly online. I didn't have to rely on third-parties to get basic features like time management or budget management. Also the setup process is quite easy and fast, we were able to setup this and migrate all our data in less than a day.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• We had reduced hour times managing projects drastically.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions