TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A

    PayU

    Score8 out of 10
    N/APayU is a payment gateway software solution offered by payu.N/A
    Pricing
    PaddlePayU
    Editions & Modules
    Custom
    custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    PaddlePayU
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact us for pricing details.
    More Pricing Information
    Best Alternatives
    PaddlePayU
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Zuora
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaddlePayU
    Likelihood to Recommend
    7.1
    (6 ratings)
    9.8
    (2 ratings)
    User Testimonials
    PaddlePayU
    Likelihood to Recommend
    Paddle
    I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
    Read full review
    payu
    Payu is extremely affordable. It is great for small businesses which are just starting out. It doesn't have a minimum orders caveat. It doesn't ask for any upfront costs or annual or monthly costs. The only cost you will ever pay is processing fee. I strongly recommend every e-commerce website must try it
    Incentivized
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    Pros
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    payu
    • Collecting payment
    • Helps to collect payment in various currencies
    • The analytics are just amazing
    • It's easier to send payout to other as well using Payu
    Incentivized
    Read full review
    Cons
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    payu
    • Login options could be better for merchants
    • Sometimes payment page fails but that's normal
    Incentivized
    Read full review
    Alternatives Considered
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    payu
    Incentivized
    Read full review
    Return on Investment
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    payu
    • Our revenues have increased by at least 10%
    • Our abandoned carts have reduced by at least 15% as the failure due to payment page have reduced
    • We have a better website ranking as we get a high quality backing from Payu. This is good from SEO standpoint
    Incentivized
    Read full review
    ScreenShots

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway

    PayU Screenshots

    Screenshot of PayU’s global outreach in conjunction with its local presence and expertise eliminates possible obstacles that businesses may encounter when tapping into new markets. By understanding local regulations, we offer the best rates while catering to your customers’ local payment preferences.Screenshot of We are a forerunner in payment processing, utilizing the latest standards and technologies, to ensure payment stacks remain flexible yet fortified against fluctuations in traffic.Screenshot of Our solution’s core architecture is designed to optimize the payment flow both in the back and front ends while ensuring compliance with the highest industry and security standards.Screenshot of Let us help you achieve payment success!