TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A

    Zomentum Connect

    Score8 out of 10
    N/AZomentum Connect (formerly Goolash, acquired by Zomentum in January 2022) is a solution to streamline billing processes while automatically synchronizing customer licensing information to a connected PSA. Zomentum Connect aims to prevent revenue leakage by providing all-around visibility into pricing and billing.

    $49

    per month includes 10 customers & 1 vendor integration

    Pricing
    PaddleZomentum Connect
    Editions & Modules
    Custom
    custom pricing
    Launch
    $49
    per month 10 customers & 1 Vendor Integration
    Expand
    $149
    per month 50 customers & 2 Vendor Integration
    Growth
    $249
    per month 100 customers & 4 Vendor Integration
    Offerings
    Pricing Offerings
    PaddleZomentum Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    PaddleZomentum Connect
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaddleZomentum Connect
    Likelihood to Recommend
    7.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    PaddleZomentum Connect
    Likelihood to Recommend
    Paddle
    I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
    Read full review
    Zomentum
    No answers on this topic
    Pros
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    Zomentum
    No answers on this topic
    Cons
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    Zomentum
    No answers on this topic
    Alternatives Considered
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    Zomentum
    No answers on this topic
    Return on Investment
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    Zomentum
    No answers on this topic
    ScreenShots

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway