TrustRadius: an HG Insights company

pcAnywhere (Discontinued) vs. RemoteCall PC/Mobile/Visual

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    pcAnywhere (Discontinued)

    Score3 out of 10
    N/APcAnywhere was remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A

    RemoteCall PC/Mobile/Visual

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…

    $30

    per installation

    Pricing
    pcAnywhere (Discontinued)RemoteCall PC/Mobile/Visual
    Editions & Modules
    No answers on this topic
    RemoteCall Server
    30k+ USD
    per installation
    RemoteCall PC
    59.90 / month
    per seat
    RemoteCall PC + visual
    74.90 / month
    per seat
    RemoteCall PC + mobile
    79.90 / month
    per seat
    RemoteCall PC + mobile + visual
    129.90 / month
    per seat
    Offerings
    Pricing Offerings
    pcAnywhere (Discontinued)RemoteCall PC/Mobile/Visual
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    pcAnywhere (Discontinued)RemoteCall PC/Mobile/Visual
    Remote Administration
    Comparison of Remote Administration features of pcAnywhere (Discontinued) and RemoteCall PC/Mobile/Visual
    Feature
    pcAnywhere (Discontinued)
    9.0
    1 Ratings
    13% above category average
    RemoteCall PC/Mobile/Visual
    -
    Ratings
    File transfer9.01 Ratings00 Ratings
    Over-the-Internet remote session9.01 Ratings00 Ratings
    Best Alternatives
    pcAnywhere (Discontinued)RemoteCall PC/Mobile/Visual
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    pcAnywhere (Discontinued)RemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    pcAnywhere (Discontinued)RemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    Discontinued Products
    Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
    Incentivized
    Read full review
    Rsupport
    There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Multiple connections
    • Cross-platform
    • Decent UX
    Incentivized
    Read full review
    Rsupport
    • low cost.
    • fast access.
    • Remote mobile service.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Sometimes it is too slow
    • Consumes too much bandwidth
    Incentivized
    Read full review
    Rsupport
    • They need to invest more in advertising.
    • Fewer users than competitors.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    [We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
    Incentivized
    Read full review
    Rsupport
    RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It allows us to comply with the latest safe browsing requirements.
    Incentivized
    Read full review
    Rsupport
    • Saved a lot of time and money.
    • Low cost.
    Incentivized
    Read full review
    ScreenShots

    RemoteCall PC/Mobile/Visual Screenshots

    Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer