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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pega Customer Decision Hub

    Score7.4 out of 10
    N/APega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time.

    $97

    Per User Per Month

    SQLite

    Score8 out of 10
    N/ASQLite is an in-process library that implements a self-contained, serverless, zero-configuration, transactional SQL database engine. The code for SQLite is in the public domain and is thus free for use for any purpose, commercial or private. SQLite is one of the most widely deployed databases in the world.N/A
    Pricing
    Pega Customer Decision HubSQLite
    Editions & Modules
    Case Management
    $97.00
    Per User Per Month
    Unified Messaging
    $145.00
    Per User Per Month
    Enterprise
    $165.00
    Per User Per Month
    Digital Customer Engagement
    $260.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Pega Customer Decision HubSQLite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Pega Customer Decision HubSQLite
    Considered Both Products
    Pegasystems
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    Pega Customer Decision HubSQLite
    Small Businesses
    Simplify360
    Score7.8 out of 10
    MariaDB Platform
    Score9.1 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    PostgreSQL
    Score8.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    MySQL
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pega Customer Decision HubSQLite
    Likelihood to Recommend
    8.3
    (9 ratings)
    8.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Pega Customer Decision HubSQLite
    Likelihood to Recommend
    Pegasystems
    PRPC is a BPM and Case management suite from Pega Systems. Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product but is very difficult to learn. Even, if we go to Pegasystems for training, we have to work on a project at least for a year to have some confidence. Areas where it requires improvements: 1) One of the first things that client's IT department questions about is proprietary BLOB column in PRPC, for them, it is a disadvantage, but as we all know BLOB is what makes the highly complex data model of any BPM application fit inside to a common schema which eliminates the help of a DBA. 2) Another area of improvement is: when using the wizards to generate rules (such as the connector wizards) you have to be careful about the level of coupling between the work object's data model and the interface's data model. This can also create maintenance issues. 3) The complete Pega suite of products have a long time to develop and deploy and it can be easily done using other low-cost software.
    Incentivized
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    Open Source
    SQLite is a lightweight and efficient database management system. With SQLite, performance increases as memory are added. It's reliable and well-tested before release. SQLite handles memory allocation and I/O errors gracefully. SQLite provides bug lists and code-change chronologies. All bugs are disclosed, and it's compatible with iOS, Android, MAC, and Windows. SQLite is open-source, allowing developers to tailor it to their specific needs.
    Incentivized
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    Pros
    Pegasystems
    • Ability to design custom integrated campaigns
    • Analytics to provide key insights and ability to tune your campaign accordingly
    • Ability to design agent workflows
    Incentivized
    Read full review
    Open Source
    • Our products are using SQLite in embedded Linux and in Windows software.
    • It is truly a stable cross-platform database.
    • The fact that it is a zero-configuration database engine, it is particularly a nice advantage when you work in the embedded world.
    • Being a single database file, it provides ease for those who need to quickly transfer data to someone else, or quickly browse data.
    Incentivized
    Read full review
    Cons
    Pegasystems
    • Pega Customer Engagement Suite is ready to use out of the box with several features, but custom development is always needed.
    • Although new features can be quickly implemented, they have to go through a screening Business analysis process, QA screening and SCRUM based development.
    • Pega eliminates the need for custom code, but there are rare cases where an specific requirement has little to no support from Pega, and implementing custom code can break OOB functionality and make the system unstable.
    Incentivized
    Read full review
    Open Source
    • Although it is excellent at what it does, you should be really careful and plan accordingly if you know that your database is going to scale at a huge level because it is not suitable of databases which are of Enterprise level and demands top-notch security and protection.
    • If your project involves multiple people working on the same database simultaneously, then that becomes a big problem, because it only allows single write at one time. You really need to be forward thinking in a manner to predict if this database will cater to all the needs of your project.
    • The most common difficulty with this is the lack of some of the basic functionality which is present in the other premier databases like Joints, Stored Procedure calls, Security and permission grants. If you do require all those things then you are better off not using this software.
    • Lastly, if you are using this in an Andriod App development cycle then also your options are limited because it does not integrate with PostgreSQL and MYSQL.
    Incentivized
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    Usability
    Pegasystems
    No answers on this topic
    Open Source
    I have given this rating cause its irreplaceable in some of the areas like no more installation need except from a single library. I find dialect is simple in use cases. its suitable for any professionals with various skill levels. its easily connect with various os and devices. very less maintenance or administration required.
    Incentivized
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    Support Rating
    Pegasystems
    No answers on this topic
    Open Source
    I haven't needed support yet.
    Incentivized
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    Alternatives Considered
    Pegasystems
    I explained in detail in previous questions.
    Read full review
    Open Source
    We looked at other traditional RDBMS products, but found them to be cumbersome to deploy. They take up more space, and consume more computing resources than SQLite does. While the performance or direct integration to our primary applications may have been better or easier if we had gone with a traditional RDBMS, the performance of SQLite has been more than acceptable. The performance and speed to deploy made SQLite a much more attractive option for us than a traditional RDBMS.
    Incentivized
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    Return on Investment
    Pegasystems
    • Cost savings on print marketing and email due to better targeting
    • More timely campaigns to reach customers at the right time
    Incentivized
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    Open Source
    • No licensing fees has a net increase on ROI
    • The active community has kept support costs low, further increasing ROI
    • The wide range of supported platforms and high level of compatibility has increased ROI by reducing time spent porting the database model to any platform specific solutions.
    Incentivized
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    ScreenShots

    Pega Customer Decision Hub Screenshots

    Product screenshot