Pepper Cloud vs. Pobuca

I use to interact with many clients on a daily basis on different platforms like WhatsApp, facebook, gmail, Outlook, etc. In that term Pepper Cloud helped me alot as I dont need to keep eyes on different platforms now. I can manage everything from CRM dashboard itself. Also it's mobile app make it more convenient to use

It is a great tool for everyone who has a lot of contacts to manage and is not good at keeping contacts. It has the capacity to hold a massive number of contacts and it arranges them so one can effortlessly find any of their contacts without wasting time.

• I particularly liked it's WhatsApp and other message channel integrations. It's makes it easy to handle conversations from single platform.
• It's AI powered features like chatbot, task automation, etc very handy tools.
• Multiple easy customization options
• Works well with other programs seamlessly. Also, it should open API.
• Provide 24*7 support.

• Contacts are entered easily.
• It has many options for different types of information you can input.
• The ability to take pictures of business cards and it stores it makes it easier to find at a later date.

Incentivized

• Data and file storage is low
• Limited email templates
• The UI/Ux of reporting feature is bit old dated

• Alphabetical display
• Merging contacts (fix screen so only contacts move, not the whole display of action buttons)
• Improve scan quality

Incentivized

Because it made me day to day work easy. I don't need to look after multiple apps to keep track of client's requirements. Everything can we handled from its dashboard only.

The provide 24*7 support on multiple channels like email, phone, WhatsApp, etc.

Their unique capabilities includes omnichannel CRM at reasonable prices.

BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.

• Being a social CRM, it provided a unified platfrom for managing multiple conversations at place.
• It's integration capabilities makes it good option
• Helped us to provide omnichannel support to our clients. We can now provide support to our clients via voice/video calls, email, social media, whatsapp, etc.

• Shortened time looking for leads
• Practicality in dialing direct from the app
• Our custom fields help us a lot job-wise

Incentivized