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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    pfSense

    Score8.5 out of 10
    N/ApfSense is a firewall and load management product available through the open source pfSense Community Edition, as well as a the licensed edition, pfSense Plus (formerly known as pfSense Enterprise). The solution provides combined firewall, VPN, and router functionality, and can be deployed through the cloud (AWS or Azure), or on-premises with a Netgate appliance. It as scalable capacities, with functionality for SMBs. As a firewall, pfSense offers Stateful packet inspection, concurrent…

    $179

    per appliance

    Symantec Intelligence Services

    Score8 out of 10
    N/ASymantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
    Pricing
    pfSenseSymantec Intelligence Services
    Editions & Modules
    SG-1100
    $179
    per appliance
    SG-2100
    $229
    per appliance
    SG-3100
    $399
    per appliance
    SG-5100
    $699
    per appliance
    XG-7100-DT
    $899
    per appliance
    XG-7100-1U
    $999
    per appliance
    XG-1537
    $1,949
    per appliance
    XG-1541
    $2,649
    per appliance
    No answers on this topic
    Offerings
    Pricing Offerings
    pfSenseSymantec Intelligence Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    pfSenseSymantec Intelligence Services
    Considered Both Products
    Netgate (Rubicon Communications, LLC)
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    pfSenseSymantec Intelligence Services
    Firewall
    Comparison of Firewall features of pfSense and Symantec Intelligence Services
    Feature
    pfSense
    8.9
    17 Ratings
    4% above category average
    Symantec Intelligence Services
    -
    Ratings
    Identification Technologies8.714 Ratings00 Ratings
    Visualization Tools8.714 Ratings00 Ratings
    Content Inspection9.216 Ratings00 Ratings
    Policy-based Controls8.717 Ratings00 Ratings
    Active Directory and LDAP7.913 Ratings00 Ratings
    Firewall Management Console9.516 Ratings00 Ratings
    Reporting and Logging8.417 Ratings00 Ratings
    VPN9.117 Ratings00 Ratings
    High Availability9.416 Ratings00 Ratings
    Stateful Inspection10.015 Ratings00 Ratings
    Proxy Server8.415 Ratings00 Ratings
    Best Alternatives
    pfSenseSymantec Intelligence Services
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    pfSenseSymantec Intelligence Services
    Likelihood to Recommend
    9.3
    (30 ratings)
    8.0
    (2 ratings)
    Usability
    9.7
    (8 ratings)
    5.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    pfSenseSymantec Intelligence Services
    Likelihood to Recommend
    Netgate (Rubicon Communications, LLC)
    I believe PFSense is well suited for both home lab environments as well as up to small to mid-size business environments on a tight budget. However, I would implore that anything in production requires the use of the authorized hardware that PFSense sells to receive support. However, in my experience, PFSense is a solid set-and-forget firewall solution.
    Read full review
    Broadcom
    In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
    Incentivized
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    Pros
    Netgate (Rubicon Communications, LLC)
    • Easy to use. Good user interface design! Easy to understand and easy to set up.
    • Lower hardware requirement. 3 years ago, we used an old PC to run it. Now, we have changed to a router device with Celeron CPU and 8GB RAM. It runs smoothly with a 1000G commercial broadband.
    Incentivized
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    Broadcom
    • Almost real time protection from all ongoing threats with their DLA inspection
    • Great visibility into web filtering policies using the dashboards and reports
    • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
    Incentivized
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    Cons
    Netgate (Rubicon Communications, LLC)
    • I did kind of mention a Con in the Pro section with OpenVPN.
    • When I create a config for an employee other employees are able to login to that config.
    • I could be doing something wrong when I am making it - I am not afraid to admit that as I am pretty new to all of this, but it seems like it builds a key and I would think the key would be unique in some way to each employee, but I could be wrong.
    • I actually do not have a lot of Con's for this software - I did not get to set this up on our work network so I am not sure of any downfalls when installing.
    • I installed this on my personal machine in a Hyper-V environment to get a feel for it before I started working on it at work and it seemed pretty smooth. I didn't run into any issues.
    Incentivized
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    Broadcom
    • The admin interface would be better off not using Java
    • Setting up SSL properly can be a bit challenging
    • Could really use a better source for training, like a library of how-to videos
    Incentivized
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    Usability
    Netgate (Rubicon Communications, LLC)
    The pfSense UI is easy to navigate and pretty go look at. It is much better than some high dollar firewalls that just throw menus you you. The pfSense UI is quick and responsive and makes sense 99% of the time. Changes are committed quickly and the hardware rarely requires a reboot. It just runs.
    Incentivized
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    Broadcom
    I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
    Incentivized
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    Support Rating
    Netgate (Rubicon Communications, LLC)
    pfSense+ basic provides "As Available" email support. pfSense+ Pro offers 24 hr turn around email support. pfSense+ Enterprise offers 24/7 phone support.
    Incentivized
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    Broadcom
    I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
    Incentivized
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    Alternatives Considered
    Netgate (Rubicon Communications, LLC)
    Meraki has a unified management login for all devices, which is nice. It also has decent content filtering, both areas where pfSense is weaker. Where pfSense far ouclasses Meraki is in the ease of use and the other width of features. These include features such as better VPN interoperability, non-subscription based pricing, auditability, not relying on the infrastructure of a third party, more transparency of what's actually going on, easier to deploy replacements if hardware fails. Additionally, the NAT management for pfSense seems to be a bit better, as you can NAT between any network segment and not just the LAN segments out the WAN interfaces.
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    Broadcom
    Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
    Incentivized
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    Return on Investment
    Netgate (Rubicon Communications, LLC)
    • pfSense can be installed on commodity hardware with no licensing fees. With a simple less than 10 minute restore time, on most hardware, it's an extremely inexpensive way to achieve the same results that some of the more expensive vendors provide.
    • The easy to use interface has allowed configuration management to be preformed by lower level technicians with quick and easy training.
    Incentivized
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    Broadcom
    • Boosts business productivity with having secured systems
    • Globally available threat protection adhering to our own security policies
    • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
    Incentivized
    Read full review
    ScreenShots