Phocas Business Intelligence vs. Zendesk Explore
Phocas Business Intelligence vs. Zendesk Explore
Product | Rating | Most Used By | Product Summary | Starting Price |
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Phocas Business Intelligence | N/A | Phocas helps users discover data and provides results in real time. It is designed for non-technical users and delivers a simple yet powerful analytical capability that quickly turns data into a chart, graph or map. It brings up data on local, regional or global sales, inventory, forecasts, prices, profit margins, budgets and more. Phocas, based in the United Kingdom, is a business intelligence firm with offices in… | N/A | |
Zendesk Explore | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Phocas has built its business model on exceeding customer expectations. We’ve operated on a subscription basis from the start and in the words of Phocas Group chairman and co-founder Paul Magee: ‘That puts the onus on us to perform’. And we like that. In fact, our whole company ecosystem is built around that ‘light bulb moment’ when customers achieve a breakthrough by seeing their business through fresh eyes. | — | ||||||||||||||
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Phocas Business Intelligence | Zendesk Explore | |
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BI Standard Reporting |
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Ad-hoc Reporting |
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Report Output and Scheduling |
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Data Discovery and Visualization |
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Access Control and Security |
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Mobile Capabilities |
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Application Program Interfaces (APIs) / Embedding |
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Phocas Business Intelligence | Zendesk Explore | |
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Small Businesses | BrightGauge Score 8.9 out of 10 | BrightGauge Score 8.9 out of 10 |
Medium-sized Companies | Reveal Score 9.9 out of 10 | Reveal Score 9.9 out of 10 |
Enterprises | Jaspersoft Community Edition Score 9.7 out of 10 | Jaspersoft Community Edition Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Phocas Business Intelligence | Zendesk Explore | |
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Likelihood to Recommend | 8.1 (4 ratings) | 9.3 (9 ratings) |
Usability | 9.0 (1 ratings) | 10.0 (2 ratings) |
Support Rating | 9.0 (1 ratings) | 10.0 (2 ratings) |
Phocas Business Intelligence | Zendesk Explore | |
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Likelihood to Recommend | Phocas | Zendesk |
Pros | Phocas | Zendesk |
Cons | Phocas | Zendesk |
Usability | Phocas | Zendesk |
Support Rating | Phocas | Zendesk |
Alternatives Considered | Phocas | Zendesk |
Return on Investment | Phocas | Zendesk |
ScreenShots | Phocas Business Intelligence Screenshots |