Pike13 vs. Raklet Community & Membership Management Software

Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.

Incentivized

Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.

• Scheduling
• Establishing purchasing platform
• Enrolling new clients and staff

Incentivized

• Membership management
• Great customer service
• Value for money is off the chain
• All the necessary features are included

• The ability of the reporting function is strong, but the interface is not user friendly.
• The payroll function would be more powerful if it was integrated with main payroll providers.

Incentivized

• An online store would be nice
• Separate section for newsletter subscriptions
• More payment getaway options

I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.

Incentivized

I have not used similar products.

Incentivized

We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.

• Reduced admin after implementation
• Great ROI

Incentivized

• Increased efficiency
• Affordable CRM solution
• Promote people to subscribe at our pages