Pirate Ship vs. ShipHero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pirate Ship
Score 9.9 out of 10
N/A
Pirate Ship is a shipping solution presented by the vendor as an ecommerce ordering solution with cheap rates for USPS shipping.N/A
ShipHero
Score 7.9 out of 10
N/A
ShipHero is an ecommerce fulfillment and shipping solution from the company of the same name in Garnersville.
$1,850
per month
Pricing
Pirate ShipShipHero
Editions & Modules
No answers on this topic
Brand WMS
1,850
per month
3PL WMS
1,995
per month
Enterprise WMS
70,000
per year
Offerings
Pricing Offerings
Pirate ShipShipHero
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Pirate ShipShipHero
Considered Both Products
Pirate Ship
Chose Pirate Ship
Pirate Ship is the best for USPS shipping labels, hands down.
Chose Pirate Ship
We use Skubana for our inventory management; given that all our orders pass through it, it makes sense for us to generate our shipping labels there as well. That said, Pirate Ship is way simpler to use, has fewer technical issues, and gets you shipping rates that Skubana can't …
Chose Pirate Ship
Pirate Ship has a much easier & simpler user interface. They also offer better options for small/low-volume businesses. I thought Stamps.com was a rip-off because of all the "extras" such as paper and scales you had to purchase from them to even get started. I am thrilled to …
ShipHero

No answer on this topic

Best Alternatives
Pirate ShipShipHero
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

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No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Pirate ShipShipHero
Likelihood to Recommend
9.9
(0 ratings)
1.0
(0 ratings)
Support Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
Pirate ShipShipHero
Likelihood to Recommend
If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS
Read full review
1. They take your product that is supposed to ship immediately. Keep it and refuse to return it after they don't mail it for 2 months 2. If they say anything has been mailed, after 4 weeks of emails, you'll have no documentation. 3. The product never arrives. 4. You have to refund your clients 5. Your reputation is destroyed, and thousands are lost in revenue. In case they try to take this review down, the names of the magazines are ORIGIN, THRIVE and Mantra Wellness, in every grocery chain nationally (US). If you are also having a nightmare experience with this company, we have full legal documentation of this process we can send you to show they operate like scam artists.File a complaint, get your credit card to refund you, and report this company if this has happened to you. The damage they're currently causing us in sales, stress, and time is immense
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Pros
  • Great user interface--fun and modern, easy to navigate, pre-populated addresses, and never any "downtime"
  • Pricing is competitive--they even offer discounts for certain purchases, which is better than the post office!
  • Saves templates for efficiency--I send a lot of very similar packages, and it saves my preferences so I don't have to make selections every time.
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Cons
  • Bulk refunds can take a while
  • Not many complaints, it's wonderful
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Support Rating
I have reached out via phone, email, and chat, and they always help out immediately! Also, they even changed their credit card category to shipping for me so I could receive 3x points through one of my business credits when I purchase through them. They are truly the best ever!
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Alternatives Considered
Pirate Ship is the best for USPS shipping labels, hands down.
Read full review
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Return on Investment
  • Given that it's free to use, the price can't be beat!
  • Automatically get rates comparable to USPS negotiated shipping rates.
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No answers on this topic
ScreenShots