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A Pirate (Ship) Life For Me
March 14, 2020

A Pirate (Ship) Life For Me

Chelsee Bergen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pirate Ship

As a subscription box company, we use Pirate Ship to generate all our shipping labels. They integrate with Cratejoy, which is the platform that we were using for our subscription management. They make it super easy to print labels in batches by things like subscription products or how many boxes a person has received from us.
  • Great shipping rates
  • Batching labels
  • Easy to use
  • I wish unused shipping labels were flagged more clearly to make it easy to request refunds
  • No multi-user functionality, so you have to share an account
  • Better email notifications about things like undeliverable packages
  • Given that it's free to use, the price can't be beat!
  • Automatically get rates comparable to USPS negotiated shipping rates.
We use Skubana for our inventory management; given that all our orders pass through it, it makes sense for us to generate our shipping labels there as well. That said, Pirate Ship is way simpler to use, has fewer technical issues, and gets you shipping rates that Skubana can't provide (we have to do all our own negotiating to get better rates for Skubana).
I've only had to contact Pirate Ship once, but they responded immediately and took care of the issue right away. So easy!

Do you think Pirate Ship delivers good value for the price?

Yes

Are you happy with Pirate Ship's feature set?

Yes

Did Pirate Ship live up to sales and marketing promises?

Yes

Did implementation of Pirate Ship go as expected?

I wasn't involved with the implementation phase

Would you buy Pirate Ship again?

Yes

Pirate Ship is a great platform. We ultimately stopped using it because we use an ERP system to manage our inventory and decided to generate shipping labels from there. That said, Pirate Ship is way more intuitive to use and has much better-batching capabilities-- we just were looking for more of an all-in-one solution.