PIX RPA vs. Socialtext (discontinued)

all major RPA cases

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Easily automated tasks
• Simple migration from UiPath
• Support from the team is great

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• needs more features to be self-service
• at the time we couldn't have PIX PM opportunity - was not released yet
• need more integrations

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

UiPath didn't fit our company anymore for various reasons and we decided we had to migrate. The choice was between BluePrism and PIX, but at PIX we had better onboarding and the communication was much easier and quicker, so we sticked with PIX Robotics.

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions