TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PlanGuru

    Score9 out of 10
    Small Businesses (1-50 employees)
    PlanGuru is budgeting, forecasting and financial analytics software for SMB's, Nonprofits and the Accountants/ Advisors that work with them.

    $99

    per month

    Recharge

    Score7.7 out of 10
    N/AReCharge, the eponymous subscription management software solution from ReCharge Payments headquartered in Santa Monica, is said by the vendor to have helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, they state ReCharge drives billions of dollars in annual processing for nearly 30 million consumers.N/A
    Pricing
    PlanGuruRecharge
    Editions & Modules
    PlanGuru App
    $99
    per month
    PlanGuru Desktop
    $99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    PlanGuruRecharge
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    PlanGuruRecharge
    Small Businesses
    No answers on this topic
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Oracle Hyperion (legacy)
    Score7.5 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Oracle Hyperion (legacy)
    Score7.5 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PlanGuruRecharge
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.8
    (2 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    7.8
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PlanGuruRecharge
    Likelihood to Recommend
    PlanGuru
    I suggest becoming fully familiar with the program before first time use as it can become costly and a charge off to a client would not be practical.
    Incentivized
    Read full review
    Recharge
    If you are using Shopify and have plenty of ecommerce orders a month, Recharge is a no brainer when it comes to setting up and using a subscription service. We can't say enough about how well their team works and implements everything along the way. They also teach us common practice things to set up in the admin for customers to use, and help us with reporting and analysis to get better and grow.
    Incentivized
    Read full review
    Pros
    PlanGuru
    • Allows for several different scenarios for the same company
    • Modification in specifications alterable
    • Allows for changes at any level with several criteria.
    Incentivized
    Read full review
    Recharge
    • Auto trigger subscription orders
    • Buy box widgets on the website
    Read full review
    Cons
    PlanGuru
    • Can be a bit complicated for new users.
    Incentivized
    Read full review
    Recharge
    • We would like to see a bit more design concepts with their product page widget
    • It would also be nice if they had a "Points Program" rather than just a Loyalty Program that worked off of money back
    • Very rarely their admin UI will hang, causing us to log out and try again.
    Incentivized
    Read full review
    Likelihood to Renew
    PlanGuru
    It hasn't really been a viable program for our office.
    Incentivized
    Read full review
    Recharge
    No answers on this topic
    Usability
    PlanGuru
    No answers on this topic
    Recharge
    In my experience, Recharge is very slow loading, both for our customer facing dashboards and our internal dashboards. We regularly deal with customer complaints, having difficulty using their subscription management dashboard. Working in the Recharge admin dashboard is also slow and clunky. It can be a little bit of a battle to get stuff done and it's not uncommon for analytics dashboards to simply fail to load. All in all, working with Recharge is not an enjoyable experience for me.
    Read full review
    Support Rating
    PlanGuru
    No answers on this topic
    Recharge
    In my experience, Recharge support is... quite poor. They are slow to respond and unhelpful. Even at a different brand I worked at with an Enterprise contract and guaranteed few hour response times, they would regularly take one to three days to get back to me, which is quite a bit longer than the Enterprise support response times. I've had to get into arguments with them multiple times about bugs before they would admit them to be bugs and fix them and their go to support is to usually blame Shopify. There was one time I accidentally sent an email to a different vendor asking about Recharge support, and the other vendor provided a more helpful response than Recharge support.
    Read full review
    Implementation Rating
    PlanGuru
    Great tool for projections and forecasting.
    Incentivized
    Read full review
    Recharge
    No answers on this topic
    Alternatives Considered
    PlanGuru
    We contacted PlanGuru for a low-cost module initially for use on a particular client. It has been used several times since by my department for projections. It's fairly adaptable with our QuickBooks business clients.
    Incentivized
    Read full review
    Recharge
    We actually surveyed over a dozen potential Shopify subscription apps before we finally decided to settle on Recharge. Recharge is definitely not the cheapest, but they also weren't the most expensive, either. For the all of the features and technology they offer versus what they are charging, we found it to be extremely fair (and now well worth the price).
    Incentivized
    Read full review
    Return on Investment
    PlanGuru
    • There hasn't really been much use of this product for some time.
    Incentivized
    Read full review
    Recharge
    • Our subscriptions are 33% up already from our previous system
    • Email automation is working super smoothly
    • Their tools (like Cancelation Prevention) really do help with order churn
    Incentivized
    Read full review
    ScreenShots

    PlanGuru Screenshots

    Screenshot of Income StatementScreenshot of Balance SheetScreenshot of Cash FlowScreenshot of Payroll ForecastingScreenshot of KPI's Example