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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PointClickCare Core EHR Platform

    Score8.4 out of 10
    N/APointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
    Pricing
    PointClickCare Core EHR Platform
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    PointClickCare Core EHR Platform
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PointClickCare Core EHR Platform
    Considered Both Products
    PointClickCare
    Chose PointClickCare Core EHR Platform
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In …
    Incentivized
    Chose PointClickCare Core EHR Platform
    Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the …
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    PointClickCare Core EHR Platform
    Billing and Claims Management
    Comparison of Billing and Claims Management features of PointClickCare Core EHR Platform
    Feature
    PointClickCare Core EHR Platform
    9.0
    3 Ratings
    18% above category average
    Real-time eligibility verification10.03 Ratings
    Claims management10.02 Ratings
    Coding10.02 Ratings
    Patient billing10.03 Ratings
    Financial Reporting5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of PointClickCare Core EHR Platform
    Feature
    PointClickCare Core EHR Platform
    9.0
    1 Ratings
    16% above category average
    Multi-location support9.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of PointClickCare Core EHR Platform
    Feature
    PointClickCare Core EHR Platform
    6.5
    2 Ratings
    11% below category average
    Charting / document management10.02 Ratings
    Templates10.02 Ratings
    Mobile/tablet support8.01 Ratings
    Fax integration1.01 Ratings
    Integration with other EMR and PM systems1.01 Ratings
    Workflow automation5.01 Ratings
    Customization10.02 Ratings
    E-prescribing7.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of PointClickCare Core EHR Platform
    Feature
    PointClickCare Core EHR Platform
    9.5
    3 Ratings
    13% above category average
    HIPAA compliance10.02 Ratings
    Role-based permission levels10.03 Ratings
    Data backups and redundancy9.01 Ratings
    Local mode / networking failsafe9.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of PointClickCare Core EHR Platform
    Feature
    PointClickCare Core EHR Platform
    8.0
    1 Ratings
    6% above category average
    Task tracking8.01 Ratings
    Best Alternatives
    PointClickCare Core EHR Platform
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    PointClickCare Core EHR Platform
    Likelihood to Recommend
    10.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    User Testimonials
    PointClickCare Core EHR Platform
    Likelihood to Recommend
    PointClickCare
    PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
    Incentivized
    Read full review
    Pros
    PointClickCare
    • Ease of documentation for Activities of Daily Living (ADL)
    • In system Insurance Eligibility
    • In system IRM (CRM)
    • Full clinical chart that speaks to the financial application
    Read full review
    Cons
    PointClickCare
    • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
    Read full review
    Usability
    PointClickCare
    Overall great product. Reporting could be much better and they are working on that.
    Read full review
    Reliability and Availability
    PointClickCare
    I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
    Read full review
    Support Rating
    PointClickCare
    If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
    Read full review
    Implementation Rating
    PointClickCare
    Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
    Read full review
    Alternatives Considered
    PointClickCare
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
    Incentivized
    Read full review
    Return on Investment
    PointClickCare
    • The platform has helped to increase productivity within our organization.
    • Increased workflow efficiency leading to less hours spending time compiling data.
    • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
    Incentivized
    Read full review
    ScreenShots