Pointel Survey360 vs. Verint Voice of the Customer
Pointel Survey360 vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pointel Survey360 | N/A | Pointel Survey360 enables users to create and conduct surveys to obtain customer feedback and capture customer experience data. This supports the acquisition of truthful, in-depth information on customer expectations and contact center operations that can be analyzed quickly and leveraged to gain and retain customers. Captures customer data along with feedback. It captures customer response via speech or DTMF and passes data to SFDC/Oracle Service Cloud. Creates,… | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Pointel Survey360 | Verint Voice of the Customer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Pointel Survey360 | Verint Voice of the Customer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Pointel Survey360 | Verint Voice of the Customer | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pointel Survey360 | Verint Voice of the Customer | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Pointel Survey360 | Verint Voice of the Customer | |
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Likelihood to Recommend | Pointel No answers on this topic | Verint |
Pros | Pointel No answers on this topic | Verint |
Cons | Pointel No answers on this topic | Verint |
Likelihood to Renew | Pointel No answers on this topic | Verint |
Usability | Pointel No answers on this topic | Verint |
Support Rating | Pointel No answers on this topic | Verint |
Alternatives Considered | Pointel No answers on this topic | Verint |
Return on Investment | Pointel No answers on this topic | Verint |
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