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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PowerProtect DD Series

    Score9 out of 10
    N/APowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for data protection, backup, storage and deduplication. PowerProtect appliance offerings are cloud-enabled and vary by organization size, capable of supporting small business and enterprises. PowerProtect appliances are separated into two categories: entry-level to midrange, and enterprise. Entry-Level to Midrange Backup Appliances PowerProtect…N/A

    DiskStation

    Score8.8 out of 10
    N/ADiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
    Pricing
    PowerProtect DD SeriesDiskStation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PowerProtect DD SeriesDiskStation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PowerProtect DD SeriesDiskStation
    Considered Both Products
    Dell Technologies
    No answer on this topic
    Synology
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    27 Answers
    Features
    PowerProtect DD SeriesDiskStation
    Data Center Backup
    Comparison of Data Center Backup features of PowerProtect DD Series and Synology DiskStation
    Feature
    PowerProtect DD Series
    9.4
    10 Ratings
    11% above category average
    Synology DiskStation
    -
    Ratings
    Universal recovery9.09 Ratings00 Ratings
    Instant recovery9.08 Ratings00 Ratings
    Recovery verification9.58 Ratings00 Ratings
    Business application protection9.510 Ratings00 Ratings
    Multiple backup destinations9.510 Ratings00 Ratings
    Incremental backup identification9.59 Ratings00 Ratings
    Backup to the cloud9.56 Ratings00 Ratings
    Deduplication and file compression10.09 Ratings00 Ratings
    Snapshots10.09 Ratings00 Ratings
    Flexible deployment9.08 Ratings00 Ratings
    Management dashboard9.58 Ratings00 Ratings
    Platform support9.08 Ratings00 Ratings
    Retention options9.07 Ratings00 Ratings
    Encryption9.57 Ratings00 Ratings
    Best Alternatives
    PowerProtect DD SeriesDiskStation
    Small Businesses
    BDRShield
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    FreeNAS
    Score5.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    FreeNAS
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PowerProtect DD SeriesDiskStation
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.2
    (30 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.7
    (7 ratings)
    User Testimonials
    PowerProtect DD SeriesDiskStation
    Likelihood to Recommend
    Dell Technologies
    We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.
    Incentivized
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    Synology
    The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
    Incentivized
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    Pros
    Dell Technologies
    • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
    • DD is very efficient in its use of capacity. It dedupes and compresses very well.
    • It spans to large capacity amounts.
    Incentivized
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    Synology
    • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
    • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
    • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
    Incentivized
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    Cons
    Dell Technologies
    • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
    • The TCO can be high, especially when it needs its storage expanded.
    • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
    Incentivized
    Read full review
    Synology
    • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
    • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
    • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
    • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
    Incentivized
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    Likelihood to Renew
    Dell Technologies
    DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
    Incentivized
    Read full review
    Synology
    As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
    Read full review
    Usability
    Dell Technologies
    No answers on this topic
    Synology
    The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
    Incentivized
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    Support Rating
    Dell Technologies
    Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
    Incentivized
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    Synology
    Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
    Incentivized
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    Alternatives Considered
    Dell Technologies
    We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
    Incentivized
    Read full review
    Synology
    Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
    Incentivized
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    Return on Investment
    Dell Technologies
    • We were able to immediately discontinue our remote tape storage and TBU maintenance.
    • Reduced backup footprint in the data center.
    • It is costly to expand so buy it with a purpose.
    Incentivized
    Read full review
    Synology
    • Minimal investment in the hardware, big return on productivity
    • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
    • Productivity on the road through web access has increased productivity and billable hours for remote employees
    Incentivized
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    ScreenShots