Proliant vs. Raet Youforce

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

Well suited

• Great for team leads/managers to have an overview of your team/personnel. You can see who isn't working.
• Good for filing the personal information of your staff. You can even have to option when a document is not valid anymore.
• Good for sending reminders when a contract has to be renewed or extended.

Less Appropriate The performance of the declaration/costs expenses sheet can be approved. It looks like an Excel sheet is embedded, and for every new row, you'll have to wait at least 10 seconds to edit the new row.

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Administration of (private) personall information
• Overview of vaction/sickness for your team
• Self service for declararions, sickness and vacation leave

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

• Performance when filling in cost declaration, travelling expenses
• Overall performance, portal react slow sometimes

Super user friendly!

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• All of my employees use the app on a regular basis and love it.
• Proliant has helped us solve tax issues our last payroll company could not

Incentivized

• I cannot judge this question because I was not involved when this product was bought.