TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProProfs Project

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    ProProfs Project is an online project management software for managing both teams and multiple projects on one dashboard. From creating project goals and objectives to tracking work progress, this PM tool aims to allow users to meet project deadlines efficiently. The PM tool allows users to communicate with in-house or remote teams - anytime, anywhere. Moreover, the vendor says users can generate insightful reports and accurate invoices in just a few clicks. Along with these features,…

    $0

    3 Projects

    Rev.io PSA

    Score8.1 out of 10
    N/AFounded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
    Pricing
    ProProfs ProjectRev.io PSA
    Editions & Modules
    Forever Free
    $0.00
    3 Projects
    Solopreneur
    $19.00 per month
    10 Projects
    Team
    $49.00 per month
    50 Projects
    Unlimited
    $199.00 per month
    Unlimited Projects
    No answers on this topic
    Offerings
    Pricing Offerings
    ProProfs ProjectRev.io PSA
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ProProfs ProjectRev.io PSA
    Considered Both Products
    ProProfs
    No answer on this topic
    Rev.io PSA
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ProProfs ProjectRev.io PSA
    Project Management
    Comparison of Project Management features of ProProfs Project and Rev.io PSA
    Feature
    ProProfs Project
    8.6
    6 Ratings
    11% above category average
    Rev.io PSA
    -
    Ratings
    Task Management9.56 Ratings00 Ratings
    Resource Management8.86 Ratings00 Ratings
    Gantt Charts9.06 Ratings00 Ratings
    Scheduling8.36 Ratings00 Ratings
    Workflow Automation9.01 Ratings00 Ratings
    Team Collaboration8.86 Ratings00 Ratings
    Support for Agile Methodology8.54 Ratings00 Ratings
    Support for Waterfall Methodology8.54 Ratings00 Ratings
    Document Management7.26 Ratings00 Ratings
    Email integration10.06 Ratings00 Ratings
    Mobile Access7.75 Ratings00 Ratings
    Timesheet Tracking8.25 Ratings00 Ratings
    Budget and Expense Management8.65 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ProProfs Project and Rev.io PSA
    Feature
    ProProfs Project
    8.8
    5 Ratings
    14% above category average
    Rev.io PSA
    -
    Ratings
    Invoicing9.05 Ratings00 Ratings
    Project & financial reporting9.55 Ratings00 Ratings
    Integration with accounting software8.01 Ratings00 Ratings
    Best Alternatives
    ProProfs ProjectRev.io PSA
    Small Businesses
    Any.do
    Score8 out of 10
    Autotask PSA
    Score7.6 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Planview AdaptiveWork
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProProfs ProjectRev.io PSA
    Likelihood to Recommend
    8.2
    (6 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ProProfs ProjectRev.io PSA
    Likelihood to Recommend
    ProProfs
    If you’re executing creative projects, this tool will offload a lot of your work. It lets you clearly define the assignees and the associated timelines. You can even extract insightful reports to monitor team performance and project progress on the go.
    Read full review
    Rev.io PSA
    Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
    Incentivized
    Read full review
    Pros
    ProProfs
    • Manages Projects - Well of course it does this well, it is what it was designed for.
    • One Easy Location - It is nice to be able to track project progress through one location.
    • Makes Communication Easier - What a time saver! We can easily communicate through ProProfs Project to keep everyone on task and involved.
    Incentivized
    Read full review
    Rev.io PSA
    • ability to dispatch tech's to service calls
    Incentivized
    Read full review
    Cons
    ProProfs
    • Integration with third-party applications
    • The 15-day trial period of the tool seems a bit short to completely grasp the efficancy of the tool
    Read full review
    Rev.io PSA
    • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
    • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
    • I my experience when they know that there is an issue and the software is not working they keep billing you.
    • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
    • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
    • In my opinion, training is filled with jargon and no glossary.
    Incentivized
    Read full review
    Support Rating
    ProProfs
    I personally have not had to contact ProProfs Project Customer Support. I know that our media / marketing manager has used this tool for a while and is very comfortable with it. He has never expressed any issues or frustrations that I know of. The product is simple and easy to use and does not seem to require much support.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Alternatives Considered
    ProProfs
    I think Project Bubble is way more streamlined than the others mentioned, as well as way more cost-effective! It is simple enough for my clients to access and keep track of their status, without having to explain or train them in the process. For value of money, customer support, and ease of use, I give it my highest recommendation.
    Incentivized
    Read full review
    Rev.io PSA
    No answers on this topic
    Return on Investment
    ProProfs
    • It has helped me manage my team in a more efficient way and for that, we delivered everything within the deadline.
    • Its AI-powered automatic report generation has reduced my workload to a great extent, So I can focus on other important deliverables.
    Read full review
    Rev.io PSA
    • Gigantic waste of time and resources
    Incentivized
    Read full review
    ScreenShots

    ProProfs Project Screenshots

    Screenshot of Project ManagementScreenshot of Manage Multiple ProjectsScreenshot of Project CalanderScreenshot of Project ReportsScreenshot of Time Management