Symantec Validation and ID Protection Service (VIP) is presented as a
user-friendly, cloud-based strong authentication
service that enables enterprises to secure access to networks
and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).
One thing we really like is getting OTPs and payment alerts through messaging bots. Unlike SMS, it’s free for us, secure, and users like it. It’s a way to send codes and notifications without extra costs. These messages are always right there for the user, easy to access on their phone.
Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
when setting a token to a phone call, the phone calls often take a minute + to call the user.
When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
Temporary security codes while handy, must be set to expire immediately to stay secure.
We’ll keep using Protectimus. Been using it for years, no real issues, it just works. Covers what we need, different setups, mgmt, logs, all that. OTP via bots is really handy and saves us money. Support’s fine, they reply when needed. Overall, it does the job, so we’ll keep it.
I gave 10 points for their solution because the GUI got a fresh update and it’s really easy to use now. The old one had some annoying limitations, but the new layout is much more intuitive. On mobile it works good too. Managing relations between tokens, users, and resources is way smoother now.
We checked a few options before picking Protectimus. We looked at SafeNet Auth Management, Duo, and using Google Authenticator with our own backend. SafeNet felt really old-school — UI looks dated and the system’s kinda tricky to run & maintain. Duo’s solid, but it’s pricey and, more importantly, doesn’t offer full on-prem deployment. We need on-prem to handle auth for our employees on our own infra, so that was a dealbreaker. Google Authenticator is popular & free, but it’s just a client for generating OTPs — all the user mgmt, token handling, and policies would be on us.Protectimus gives all that out of the box. We can manage users & tokens centrally, set auth policies, and support multiple channels. That flexibility made it the best fit for our setup.
The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
