TrustRadius

Knowlarity IVR vs. Pulse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Knowlarity IVR
Score 9.0 out of 10
N/A
Knowlarity is a provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets.N/A
Pulse
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pulse harnesses Web Real-Time Communication (WebRTC) to support call center operations. Integrated with CRM tools, the platform supports efficient call handling, real-time collaboration, and crystal-clear voice calls through WebRTC technology. It features skill-based call routing, automatic call distribution, and interactive voice response (IVR) systems that streamline call distribution. Pulse caters to various industries, providing connectivity and customer engagement. Pulse is a telecom…
$25
per month per user
Pricing
Knowlarity IVRPulse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Knowlarity IVRPulse
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information (in US Dollars)—
More Pricing Information
User Ratings
Knowlarity IVRPulse
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Knowlarity IVRPulse
Likelihood to Recommend
Knowlarity
I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pulse Telesystems Private Limited
No answers on this topic
Pros
Knowlarity
  • Incoming call record.
  • Agent group.
  • Call list.
  • Dashboard for analysis.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pulse Telesystems Private Limited
No answers on this topic
Cons
Knowlarity
  • Notifications is bad.
  • Dashboard is not user friendly.
  • UI and design for dashboard is not good.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pulse Telesystems Private Limited
No answers on this topic
Alternatives Considered
Knowlarity
Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pulse Telesystems Private Limited
No answers on this topic
Return on Investment
Knowlarity
  • We converted more sales.
  • Vai call only 10℅ more leads are converted.
  • Every single client were address via call record.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pulse Telesystems Private Limited
No answers on this topic
ScreenShots

Pulse Screenshots

Screenshot of Web based Platform Login Page.Screenshot of Agent Dashboard with built-in Webphone.Screenshot of Admin Dashboard which provides an overview of the call center along with reporting mechanisms.