QEvalPro vs. Verint Workforce Management
QEvalPro vs. Verint Workforce Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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QEvalPro | N/A | QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer… | N/A | |
Verint Workforce Management | N/A | Verint Workforce Management™ is a cloud contact center application that uses automation to simplify forecasting and scheduling staff and bots. The solution scales to accommodate a varying number of employees, channels, schedule types, and request automation to meet the needs of mid-sized to enterprise organizations. Verint aims to help its customers achieve: Lower costs by eliminating overstaffing and unnecessary overtime Reduced attrition rates and increased… | N/A |
QEvalPro | Verint Workforce Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $30 per user | No setup fee | ||||||||||||||
Additional Details | — | Verint offers a named user pricing model with SaaS and on-premise delivery methods. | ||||||||||||||
More Pricing Information |
QEvalPro | Verint Workforce Management | ||||||||||||||||||
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Workforce Management Software Features |
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QEvalPro | Verint Workforce Management | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | When I Work Score 9.1 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | SAP Fieldglass Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
QEvalPro | Verint Workforce Management | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (88 ratings) |
Likelihood to Renew | - (0 ratings) | 7.8 (12 ratings) |
Usability | - (0 ratings) | 6.9 (7 ratings) |
Support Rating | - (0 ratings) | 6.9 (5 ratings) |
In-Person Training | - (0 ratings) | 6.4 (1 ratings) |
Online Training | - (0 ratings) | 6.4 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (5 ratings) |
QEvalPro | Verint Workforce Management | |
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Likelihood to Recommend | Etech Global Services No answers on this topic | Verint |
Pros | Etech Global Services No answers on this topic | Verint |
Cons | Etech Global Services No answers on this topic | Verint |
Likelihood to Renew | Etech Global Services No answers on this topic | Verint |
Usability | Etech Global Services No answers on this topic | Verint |
Support Rating | Etech Global Services No answers on this topic | Verint |
In-Person Training | Etech Global Services No answers on this topic | Verint |
Online Training | Etech Global Services No answers on this topic | Verint |
Implementation Rating | Etech Global Services No answers on this topic | Verint |
Alternatives Considered | Etech Global Services No answers on this topic | Verint |
Return on Investment | Etech Global Services No answers on this topic | Verint |
ScreenShots | QEvalPro Screenshots | Verint Workforce Management Screenshots |