the features installed on the other providers solutions, TrueNAS allow just install only the featured do you need and not others you don't like or you don't need. The isolate runtime space give for plugins jail make TrueNAS a really modular NAS solution over the other …
Flexibility in Storage, configuration, and ability to scale the solution as needed. The GUI is straight forward. Finding help in the forums is also on point. Great community and support that you don't find with other products.
Synology and QNAP both felt to basic after trying TrueNAS, while NetApp and Fujitsu where both expensive and I wasn't convinced we would A utilize or need all the features and furthermore all the things we where going to use seemed to be something that TrueNAS simply did better.
Having a better, trusted filesystem to build upon makes a huge difference. I want to know that if something I've written is read, it was the thing I wrote. And if it can't be read, I want to know that soon and know how to repair it.
I like all three for different reasons. But TrueNAS fits the FOSS criteria perfectly, obviously. QNAP and Synology operate differently and fit different clients and/or different builds, and have a corporate entity supporting them. We have all 3, and TrueNAS likes friends. I …
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Chose TrueNAS
TrueNAS lacks some of the polish of these systems, but the cost to build a system much more powerful (CPU, RAM, network interfaces) than a Synology or QNAP appliance is remarkably lower.
We save a lot of money using QNAP for the backup of Virtual machines. We installed a QNAP in the datacenter of our Cloud Provider and the cost of the backup and storage that we use is, at least, 1/10 of the cost that we had in the past. We can choose what kind of drives we can install, so if we want affordable we can use 5400/7200 hard drives, if we need speed we can use SSD drives.
For a large, robust, well-secured, and stable storage system, TrueNAS is very well suited. Virtual Machine support is great. Shared filesystems (SMB, NFS, iSCSI, WebDav, AFP) are very well implemented. Time machine support is fantastic; security is very granular. Do not try to use it as a replacement for VMWare... (no migration, etc.)
Quick solutions can be produced with flexible storage pools
It can create a powerful customizable system on its own, along with connectivity features and add-ons.
A powerful customizable system can be created with flexible connectivity features and add-ons.
Advanced user management can be easily provided either in its own interface or on the domain.
It can take on the role you want with its integrated modes or add-ons that you can install later.
Most wonderful feature, advanced support service, we never had any unsolved problems and the support engineer was always interested, followed one to one
With web, ssh, ftp, winscp connections, you can easily access in any environment.
The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
QNAP NAS is a really good product, but I think the best part is the support for the products. Whenever I have a question or imagine something that won't happen, I can ask the support side. When the support engineer understands what I want to do, he does his best.
The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
Having a better, trusted filesystem to build upon makes a huge difference. I want to know that if something I've written is read, it was the thing I wrote. And if it can't be read, I want to know that soon and know how to repair it.
Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
