Qualifacts CareLogic EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Qualifacts CareLogic EHR
Score 9.9 out of 10
N/A
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
Pricing
Qualifacts CareLogic EHR
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Qualifacts CareLogic EHR
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Qualifacts CareLogic EHR
Considered Both Products
Qualifacts CareLogic EHR
Chose Qualifacts CareLogic EHR
Cerner was much less organized, and users in our company generally felt it was harder to utilize. There was less options for customization that fit our specific use demographics, and crashing was much more frequent. Obtaining hard copies through Carelogic EHR, by Qualifacts is …
Chose Qualifacts CareLogic EHR
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also …
Chose Qualifacts CareLogic EHR
CareLogic is severely lacking compared to systems such as Allscripts and EPIC. Even NextGen has more options for medical professionals for charting, achieving quality improvement measures, and medication e-prescribing and tracking.
Chose Qualifacts CareLogic EHR
CareLogic is extremely user friendly and intuitive. It also has a very nice Windows-based user interface which is pleasant to look at and easy to read.
Top Pros
Top Cons
Features
Qualifacts CareLogic EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Qualifacts CareLogic EHR
4.2
3 Ratings
59% below category average
Claims management4.02 Ratings
Coding4.92 Ratings
Patient billing3.92 Ratings
Financial Reporting3.93 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Qualifacts CareLogic EHR
6.5
3 Ratings
20% below category average
Rule-based scheduling7.83 Ratings
Multi-location support3.93 Ratings
Calendar interface7.72 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Qualifacts CareLogic EHR
5.6
6 Ratings
26% below category average
Charting / document management6.04 Ratings
Templates3.04 Ratings
Patient portal10.03 Ratings
Mobile/tablet support5.82 Ratings
Fax integration2.01 Ratings
Integration with other EMR and PM systems2.01 Ratings
Workflow automation6.73 Ratings
Customization7.73 Ratings
E-prescribing7.73 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Qualifacts CareLogic EHR
4.5
6 Ratings
60% below category average
HIPAA compliance10.06 Ratings
Role-based permission levels1.04 Ratings
Data backups and redundancy6.04 Ratings
Local mode / networking failsafe1.03 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Qualifacts CareLogic EHR
2.6
4 Ratings
100% below category average
Task tracking5.83 Ratings
Specialty-specific workflows1.03 Ratings
Multi-office / multi-physician capabilities1.14 Ratings
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User Ratings
Qualifacts CareLogic EHR
Likelihood to Recommend
10.0
(6 ratings)
Performance
3.0
(1 ratings)
Support Rating
8.0
(1 ratings)
User Testimonials
Qualifacts CareLogic EHR
Likelihood to Recommend
Qualifacts Systems
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
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Pros
Qualifacts Systems
  • Schedule based- the schedule is easy to use.
  • Documentation tied to appointment- no question regarding what to complete when a client comes in.
  • Prescription software integration with PDMP- no need to check state sites.
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Cons
Qualifacts Systems
  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
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Performance
Qualifacts Systems
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
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Support Rating
Qualifacts Systems
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
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Alternatives Considered
Qualifacts Systems
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
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Return on Investment
Qualifacts Systems
  • No more paper records.
  • Prescriptions never get lost.
  • Staff have many complaints about work flow.
  • New hire training has to be ongoing- it's hard to learn.
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ScreenShots

Qualifacts CareLogic EHR Screenshots

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